Thread: General Shattered Screen...
View Single Post
Old October 21st, 2013, 06:46 PM   #19 (permalink)
Junior Member
Join Date: Jul 2010
Posts: 89
Carrier: Not Provided

Thanks: 7
Thanked 1 Time in 1 Post

Originally Posted by matt5951 View Post
In case anyone cared, or in case someone else breaks their screen, I have a final update. Sent to Motorola and got my phone back in around 10 days, which is faster than I expected. Everything went smoothly except that they sent me a replacement device and not what I sent them (maybe my screen was too far gone?). The bad is that I have to get my phone back to where I had it before, which could take a while. I will however give Motorola their props, as they were fast, answered my questions when I called, and so far I haven't been charged! The receipt says "in warranty", but I'm not sure how that is?

So that's that...happy to have my maxx back, and a case is going on it post haste.

Let us know. Mine shattered and its 149.00 deductible on insurance. If moto replaces under warranty, I'll go that route.
tpdtopcop is offline  
Reply With Quote