Thread: General Shattered Screen...
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Old October 21st, 2013, 06:46 PM   #19 (permalink)
tpdtopcop
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Quote:
Originally Posted by matt5951 View Post
In case anyone cared, or in case someone else breaks their screen, I have a final update. Sent to Motorola and got my phone back in around 10 days, which is faster than I expected. Everything went smoothly except that they sent me a replacement device and not what I sent them (maybe my screen was too far gone?). The bad is that I have to get my phone back to where I had it before, which could take a while. I will however give Motorola their props, as they were fast, answered my questions when I called, and so far I haven't been charged! The receipt says "in warranty", but I'm not sure how that is?

So that's that...happy to have my maxx back, and a case is going on it post haste.

Let us know. Mine shattered and its 149.00 deductible on insurance. If moto replaces under warranty, I'll go that route.
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