When you call T-Mobile tell them the problem you are having is reference number: CCKB62971. THIS IS A KNOWN PROBLEM, yet they are passing it off on HTC. They will then refer you to HTC at (888)716-3594. Have your serial number ready (on back on battery). Let HTC know that you need to replace a defective SD Card and they will ship one too you, and you will be required to send them the defective one. I have done this and have been waiting for about two weeks now with no new SDHC card, chances are it will be another class2 and still will not work as well. This is why I already bought a class6, it has been working great. I blame T-Mobile and HTC for this problem.
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