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Old October 25th, 2013, 03:21 PM   #1 (permalink)
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Default Verizon Wireless Sales rep tried to talk my Friend out of buying this phone.

I found this story a bit interesting. I told a friend of mine who sometimes comes to me for tech advice, that imo, the Galaxy S4 is the best phone on the planet right now. I know, this is a pure preference thing, but having used a great many phones, I stand by this decision. I got one for my mother not too long ago, and she is loving it. I think it is an easy phone for non tech savy folks to become tech savy with. I know there are folks that hate touchwiz, but I like it simply for the use-ability factor it gives the avg user. Anyways...

So my friend goes to the store to get herself this phone. The way she tells it, the Rep there gave her a very hard time, and did everything he could to try and convince her to get an Iphone instead. She said, she thought he was likely getting a commission on selling the Iphone vs the Galaxy, because he was insistent over and over again with her that she was making a big mistake. I just find it completely insane that the tech in the store would do this to a customer who walked into the store knowing exactly what she wanted.

I think it is fine for them to give their opinion, especially when someone asks them for it, but to almost come to the point where they are arguing with a customer about their phone preference, is just plain wrong... Anyone else out there ever hear of stories like this? I am curious if he has some hidden incentive.
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