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Old November 8th, 2013, 01:26 PM   #29 (permalink)
momofjnj
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Join Date: Nov 2013
Gender: Female
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Device(s): HTC One, Toshiba Thrive
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Default Phone not waking up when away from face (sprint)

I have started having an intermittent problem with my phone screen during and after a call. As it is supposed to do, my phone screen goes black when next to my face. However there are times when I take it away from my face and the screen does not light back up. I try pushing the power button and touching the screen, but it does not work. When I push the power button the screen will flash showing the green bar (call in progress if you leave call screen) on the top and my home screen very briefly, but not long enough that I can actually drag the call screen back up. I do not have a screen protector or case that interferes with or is over the proximity sensor. I keep my phone in power save mode. I have updated to the latest software version. Any help greatly appreciated.
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