Thread: Support Galaxy S4 shorting out
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Old December 22nd, 2013, 11:16 AM   #2 (permalink)
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This does sound like a hardware fault to me. I have been reading this forum more or less since it started and I don't recall anyone else having this issue.

I presume you got the phone from Telstra so I suggest you return it to them and make a warranty claim. Most likely they will either give you a replacement or send it to Samsung for repair. I doubt Samsung would allow you to send it to them directly.
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