Phone Unusable During Call (proximity sensor)
Hey guys, new to the forum and hope somebody can help me out with this issue I've been having for a few months with my HTC One. Not sure if it's Android or Phone specific.
When I'm on a call and pull the phone away from my face to do something, I basically can't use the phone. As soon as I try to do something the screen will go blank. Though it was the proximity sensor, but if you look at the vid below you can see my hands aren't need there when it turns off.
Today for example, I tried to unlock the phone to respond to an SMS when I was on a call... and I just couldn't ever get to it. I made a video of what I'm trying to describe. Hope someone can be of help:
youtube.com/watch?v=5b-k6GZLLhs (I can't post links yet)