response to operating system
I'm using office 10, with a 64 bit. Windows 7 pro. I was using Kies 2.6 for 1.5 years on a Samsung Galaxy S3. Some minor issues requiring reload over the years, but for most part functioned as expected. Upgraded to 4.3, which required Kies 3. It hasn't worked since early Dec. Tried uninstalling, reinstalling, Samsung level 2 support, Sprint support, no one can answer. it does appear Samsung is looking at repairing it. But as of Jan 10th. it still won't synch.