Thread: Support Missing 4G
View Single Post
Old January 19th, 2014, 07:32 AM   #8 (permalink)
Slug
Check six!
 
Slug's Avatar
 
Join Date: Aug 2009
Location: Inverness, UK
Gender: Male
Posts: 17,955
 
Device(s): Sony Xperia Z
Carrier: EE

Thanks: 2,752
Thanked 11,428 Times in 5,797 Posts
Send a message via Skype™ to Slug slugbrem@gmail.com
Default

Quote:
Originally Posted by ajmount88 View Post
I only started the contract over Christmas, so I should have been given a 4G SIM
If you're on Three then the SIM is only 3G-enabled as the network don't (yet) have a 4G service. That should make no difference though; the "4G (preferred)/WCDMA/GSM" option should still be available in Settings/Mobile networks/Network Mode.

Quote:
Originally Posted by ajmount88 View Post
Any more thoughts anyone, because I'm stumped.
It could be a bad SIM (it happens) so requesting a replacement from Three would be my first suggestion.

If that doesn't fix it then contact Sony for warranty repair/replacement.
Slug is offline  
Reply With Quote
The Following User Says Thank You to Slug For This Useful Post:
El Presidente (January 19th, 2014)