Originally Posted by JamesSvr6
Hi all, Had my HTC One for around 8months and really happy with it until 3 weeks ago. Top speaker starter to crackle/distort at mid/high volume, been getting steadily worse and now nearly impossible to hear phone calls. Anyone else had this issue?
Contacted O2 (UK) and they said the phone is under warranty, send it back for repair for free.
Which would be fine but I have heard that the whole phone has to be dismantled.....so not holding out hope that I get my original phone back.
If it's a hardware issue then it'll need to go back, what's wrong with getting a new phone?