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Old April 24th, 2014, 10:39 AM   #188 (permalink)
disconfigured
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Join Date: Aug 2010
Posts: 69
 
Device(s): HTC One
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Default Sim card update via pc?

Hi all, hope you can help!

Whenever I lose signal, and regain it, my One refuses to connect to the internet, stating that it's unavailable. The only way to make it work is to either remove the sim card and replace it, or turn my phone off and on.

I went into Vodafone and asked them, and they said that it means my phone isnt recognising my sim card each time; so I need to do an update via HTC software on my computer.

The only software I have for it is the Sync Manager, and I can't find on that where it would allow for an update to take place.

So can anyone help? I don't want to have to send it away to get fixed; when it seems like a silly reason to do so!

Thanks in advance,

Jenny/Disconfigured.
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