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Old June 13th, 2014, 01:03 PM   #594 (permalink)
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Originally Posted by marctronixx View Post
Sounds like a physical issue with the USB port. If you have tried multiple cables, multiple USB ports and and the battery is not charging, the signs point to a physical issue.

Not much can be done over the Internet. You will need to take it in and have it serviced.

Hopefully you have insurance for the phone.
Thanks for the reply, and yes I have insurance.

Would they be able to just replace the port or would they have to give me a new phone? Also, since the phone itself still works, would they reset all of my stuff? I would like to have all of apps and saves still intact when it is chargeable.
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