Thread: Support Unable to capture media
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Old July 5th, 2014, 11:18 AM   #2 (permalink)
doogald
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Device(s): Moto Droid Maxx (2013-), Moto Droid 3 (2011-2013), HTC Droid Eris (2009-2011) Also, an iPad 3rd gen.
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Quote:
Originally Posted by LoBatt View Post
I started to get to the aforementioned error when trying to record videos today using the stock camera app . I just took some video couple days ago with no problem and nothing has changed on the phone. The Google camera app just does nothing at all when you tap the record icon for a video. I restarted twice but no help. Any ideas?
See this post on the Droid Mini forums: Camera not taking video

So, try turning off the OK Google detection in the Google Search app (which is redundant for Maxx owners with touchless controls turned on) and see if that fixes it.

I'm not sure if it will, but, based on that post on Motorola's forums, I think that may be it.

(So, it turns out that something did change on the phone: Google recently pushed out an update to the search app that is turning on OK Google detection system-wide.)

Let us know if that works...
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