My call quality has been pretty good. My bars normally stay pretty well full, too. I have found that both the earpiece and the speakerphone both sound pretty damned good. My Voyager had a horrid speakerphone, but amazing earpiece, so my standards were set high. I have been pleased in both regards. I have no idea how I sound, if they couldn't hear me... I figure that they'd let me know.
If it's broken, send it back. It shouldn't sound like crap, obviously.
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