Quote:
Originally Posted by sipart
Phew, this is getting very annoying. I called T-Mobile UK after reading the got-petrol Samsung update and after a bit of pushing for an ETA (got the normal "we are working on this right now and will notify users as soon as we have this fixed, we are updating our systems to complete this update" blah blah blah). The guy finally said that the issue will be fixed in 7 days....ho ho...I'm sure this is the 'last resort scripted response to get rid of customers' line as I can't quite understand how you can start with the first response and when pressed miraculously know it will be fixed in 7 days!?
I would advise anyone who doesn't mind wasting a few mins to call T-Mobile to see if this response is genuine and repeated.
Cheers
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phoned t mobile 150 and there's an option to to be put through tech suport I asked then about the samsung portal update they said they didn't no there was a software update out and he sent a email to the department that deals with software updates for the phone and some thing will be put on the t mobile help and suport about updating the portal
I'm going to phone them Monday to see if any thing has happend