Just been on to Orange about this problem.
The first guy I spoke to had to keep going to his supervisors and other departments (Ian) and then I got asked had I tried the hard reset, the soft reset, and so on. Thanks to you guys, I had so I could brush past those problems. He then redirected me to HTC.
HTC said not our problem, Orange messed with the handsets, can't help you.
I've gone back to Orange, and now Craig is now looking into it, and I'm cheerfully explaining that my contract with them is up, its a big contract and I can go elsewhere...
I'm optimistic - will feedback if I find anything out.
Tiamat
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