Sadly I agree with many of the opinions voiced here.
Were it not for the dialer issue with the number keys during a call, I'd be very happy with the phone. This may in the end convince me to hand it back, however.... I love the screen, phone size, direction pad instead of trackball, I find the phone easy and quick to use for what I want it to do. I waited quite a while for this to be released, choosing not to get a magic/hero.
This is my first Samsung product. I had associated the company with quality, and therefore hoped to find the same. And then I loaded NPS.....
I'm still shocked you can release a product that simply does not work in 100% of cases (UK O2). However, eventually this is resolved, though I'd never use NPS for anything other than firmware updates.
If it turns out that there are no further (official) system updates, then like others this will sour my view of Samsung, (at least the mobile side of the business) . It would be disappointing since the product has such potential.
If samsung are not prepared to support the product, then give the code to the community, (HTC has released the kernel source) and for the proprietary bits provide a library with a clear documented API, but dont just forget the early adopters.
and ....
On the flip side, the whole Android update thing will be a nightmare for manufacturers. The speed on new OS releases, 1.5, 1.6, 2.0 etc must be difficult to support/test/control. And from the carriers point of view, I wonder how many handsets have been returned globally simply because they didnt have the latest update, and other handsets did....?
At some point as a manufacturer you HAVE to stop active development on a product, as your development teams move to the next product/platform.
How many US handsets will be returned to simply swap to the Droid?
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