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Originally Posted by rawness
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If anyone on this board was a VZW employee, they could pull up my file and would be amazed at what they saw. I have called VZW so many times about dropped calls and have been told that with a BlackBerry smartphone device, dropped calls are to be expected. I wanted to switch, but I needed a smart phone and I wanted touch screen, so I was really limited to the Storm or the iPhone. I know that AT&T's network is bogged down with iPhone users, so I just stuck it out, hoping something better would come out.
Yes I have called tech support a million times (literally) for the dropped calls and just general device problems, and their solution to the problem is to dial *228 and resend the roaming towers. Once that is done if it doesn't fix the problem, they always end up sending me a Certified Like New Replacement Phone, indicating that I have a bad CLN phone from before- thats why I have been through so many phones.
At this point, I don't know what to do- Do I go with the Droid because its a new Android phone that cannot possibly be any worse than the BlackBerry Storm (even though its not the device I want- I want the Sony Xperia X10), or do I wait it out for the Sony phone that I really want, although I'm not sure how much longer this BlackBerry will hold on. I should go buy the Droid, use it until the Sony comes out and then just bite the bullet and cancel my contract with Verizon and go with the Sony.