FYI - Cox POP email not working with incredible
Just a heads up that your Cox POP email might not work properly on the incredible.
I just set up my cox POP email on the incredible's email client and I can only read incoming mail from the POP email server but can not send email via the SMTP outgoing server. The same issue occurs if you use other android email clients that you download.
I spoke with Cox, Verizon and eventually HTC tech support about the issue and after several hours of research (the last 1.5 hrs done by HTC) it was discovered that the incredible is unable to connect to the Cox outgoing smtp server for the west coast (smtp.west.cox.net). The HTC support team was able to use different mobile devices on the Verizon network to connect to the cox outgoing server (which means the server is just fine), but they were unable to get any incredible to connect to the cox outgoing server. (They tried a couple of incredible phones).
FYI.. HTC support was fantastic. It took a very long time to get a support person on the phone but when I eventually spoke with someone they drilled deep into the problem and drug in many others on their team.
HTC informed me that they are going to elevate this issue to the next level of support (which could take up to 14 days). Hopefully they can resolve this or I'll have to ditch the phone and head back to my old phone.
So.. if you use smtp.west.cox.net as your outgoing server.... keep an eye on this thread
(Edit.. Thanks Mod for moving this to the correct forum :-) )