Same problem with random airplane mode
This has become a major frustration. It has happened 3 times now since I bought the phone last week. Today it took me 30 minutes to be able to make a phone call from this phone because it wouldn't come out of airplane mode. I went to the settings and airplane mode isn't even checked. I then powered off powered on and it was still doing it. I held down power and the menu popped up showing airplane mode on. I selected it and it still showed the x in the bars icon. I then clicked on power again and the menu showed that airplane mode was off but still no bars. Power cycled it again, nothing. Pulled out the battery waited a few minutes put it back in. Then it showed bars but when I went to call someone it wouldn't go to the dial screen after selecting a contact. Battery out and in again, waited and got it to finally work. Now this is the 3rd time I have had it happen and I was driving to work today. Good thing I wasn't calling 911 or something. Remember the basic purpose of owning a phone is to be able to use it in an emergency. I've read the Sprint forum and a lot of people are having the same issue. I'm still within my 30 days and I'm seriously considering the Hero, which my husband has and it works fine. I don't think going to the store to get a different Moment is going to work since others are having the same issue. Sprint/Samsung better fix this soon. I love the features of this phone but if I can't make a basic phone call forget it.