Quote:
Originally Posted by Outlaw.99
Mine keeps resetting and cutting off... Problem is, the store I go to doesnt have anymore (discontinued) and its under 30 days... I dont feel like thats my fault...
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Like PP said, you have two options with Verizon:
1) If it's been less than 30 days, you can exchange it for a different phone. If you're not happy with the Devour, get something else. This will be your only chance to exchange it.
2) Do a warrenty replacement. Verizon is pretty generous with warrenty issues and devices turning on and off. I currently have a Dare (not quite eligible for an upgrade yet) and I've returned 3 Dares in less than two years with warrenty issues similar to yours. I've never had trouble getting a new one. Each phone has a one year warrenty, so the warrenty resets each time. I had one of mine for over 6 months before doing a warrenty replacement. When the store was out of stock because it was discontinued, they shipped me one and I got it the next day. If it's totally out of stock, they'll give you a similar phone, but since the Devour is so new and it's in stock at stores here, I doubt that'd happen.
Good luck!