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Old November 14th, 2012, 10:36 AM   #1 (permalink)
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Default Factory Reset Activa 4G

Hello

I having serious problems with my phone I cant download anything from the play store anymore because every time I get an error saying "insufficient memory" even though i have enough internal and external memory.

I tried to hard reset the phone but the only thing that come up is a white screen that says "QPST DOWNLOADER Key Pressed" and that's it

and when I factory reset the phone from the settings menu it doesn't do anything but delete everything on my sd card.

so i decided to download the original firmware from the huawei homepage with the tfupdate.img but when I place it on the SD Card and do the software update it says that it cant find the update and resets. Am I supposed to place the tfupdate.img somewhere else on the sd card?

I seriously need help because I m going crazy.

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Old November 14th, 2012, 01:34 PM   #2 (permalink)
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Ummm Did You Put The Img File Separately ???
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Old November 14th, 2012, 05:55 PM   #3 (permalink)
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Originally Posted by bdawg5020 View Post
Hello

I having serious problems with my phone I cant download anything from the play store anymore because every time I get an error saying "insufficient memory" even though i have enough internal and external memory.

I tried to hard reset the phone but the only thing that come up is a white screen that says "QPST DOWNLOADER Key Pressed" and that's it

and when I factory reset the phone from the settings menu it doesn't do anything but delete everything on my sd card.

so i decided to download the original firmware from the huawei homepage with the tfupdate.img but when I place it on the SD Card and do the software update it says that it cant find the update and resets. Am I supposed to place the tfupdate.img somewhere else on the sd card?

I seriously need help because I m going crazy.
It's suppose to be in a folder called "image". So on the root of your SD card there has to be a folder called "image" with the tfupdate.img file inside that folder. Do that and try to update again. It should work.
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Old November 14th, 2012, 09:17 PM   #4 (permalink)
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what do u mean separately?
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Old November 14th, 2012, 09:20 PM   #5 (permalink)
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It's suppose to be in a folder called "image". So on the root of your SD card there has to be a folder called "image" with the tfupdate.img file inside that folder. Do that and try to update again. It should work.
yes i put it into a folder called "image" and I put that folder on the first "page" when u open the sd card on the computer. there are a couple of other folders like "download", "android", etc
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Old November 17th, 2012, 08:27 PM   #6 (permalink)
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yes i put it into a folder called "image" and I put that folder on the first "page" when u open the sd card on the computer. there are a couple of other folders like "download", "android", etc
Then it should work, I don't see why it won't, I've used that method half a dozen times with no issue. I wonder whats wrong Which volume button are you pressing when you turn on your phone?
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Old November 19th, 2012, 09:39 AM   #7 (permalink)
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Then it should work, I don't see why it won't, I've used that method half a dozen times with no issue. I wonder whats wrong Which volume button are you pressing when you turn on your phone?
Yea thats why I dont understand why it is not working. i cant even factory reset or hard reset my phone.

when i press the volume button down I get: "QPST DOWNLOADER Key Pressed
and when i press it up I get: "tfupdate.img does not exist"

(maybe it was vice versa )
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Old December 3rd, 2012, 01:03 PM   #8 (permalink)
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Quote:
Originally Posted by bdawg5020 View Post
Yea thats why I dont understand why it is not working. i cant even factory reset or hard reset my phone.

when i press the volume button down I get: "QPST DOWNLOADER Key Pressed
and when i press it up I get: "tfupdate.img does not exist"

(maybe it was vice versa )
You need to have the actual tfupdate.img file on the root of the sd. Take it out of that image folder and paste it to where the folder originally was
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Old July 31st, 2013, 09:51 PM   #9 (permalink)
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Sorry for resurrecting an old topic, but wanted to say thanks to Panda and Blazing fire. I'm sure OP must have got his answer/resolution to his problem, and others also. Hell, I may need it in the future!!! :-P
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