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Old June 2nd, 2012, 12:18 AM   #1 (permalink)
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Default Tried to root, phone won't boot

I tried to root with the tools in the root section. I got the bootloader unlocked and then I clicked the flash kernel button and now the phone is stuck on the htc logo when I turn it on. It's my first time trying to root so please go easy on me.

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Old June 2nd, 2012, 06:54 PM   #2 (permalink)
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Originally Posted by landovr View Post
I tried to root with the tools in the root section. I got the bootloader unlocked and then I clicked the flash kernel button and now the phone is stuck on the htc logo when I turn it on. It's my first time trying to root so please go easy on me.
After you unlock the bootloader you have to flash a recovery. (Hansoon's tool is the easiest way to go.)

[TOOL] HTC Amaze 4G All-In-One Toolkit V3.0 [3-22-2012] [PERM ROOT] [Noob-Proof] - xda-developers
^^^ Link to Hansoons Amaze 4G Noob Proof Tool

Then you have to flash through recovery the superuser package.

Goo.im Downloads - Downloading su-bin-3.0.3.2-efghi-signed.zip
^^Link for the superuser package.

If your flashing a Kernel, make sure you flash it twice.
(Flashing A Kernal isn't necessary, the stock kernel is the most stable)
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Old June 2nd, 2012, 07:14 PM   #3 (permalink)
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I used hansoons tool and that's how I screwed it up. How do I fix this?
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Old June 2nd, 2012, 07:22 PM   #4 (permalink)
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Originally Posted by landovr View Post
I used hansoons tool and that's how I screwed it up. How do I fix this?
Are you able to get to the fastboot screen?
power button + Volume down?
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Old June 2nd, 2012, 07:32 PM   #5 (permalink)
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Yes
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Old June 2nd, 2012, 10:47 PM   #6 (permalink)
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Can someone please help me.
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Old June 3rd, 2012, 02:07 PM   #7 (permalink)
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Originally Posted by landovr View Post
Can someone please help me.
Of Course we can, thats what the forum is here for...

To fix this problem, you will have to flash an RUU, which will completely return your phone back to factory settings in everyway. It deletes everything.

Dev-Host - PH85IMG.zip - The Ultimate Free File Hosting / File Sharing Service
^^^Download the RUU from the link^^^^

Rename the downloaded file to PH85IMG and put it on your external sd card.

Get into the bootloader, and the update should apply.

When the phone boots up again, go ahead and go to HTC Software Updates and update to the latest firmware...

Now to Root the latest firmware we will have to use Hansoons tool...

Unlock Bootloader again using Hasoon2000's toolkit
Once the phone reboots, setup your phone.

Download Rom Manager so that you can flash ClockWorkMod Recovery.

Then as stated in post#2,
download the superuser package and flash it in CWM Recovery.
(Make sure to put the package onto your ext sd card.

And your done.
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Old June 3rd, 2012, 04:13 PM   #8 (permalink)
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Thank you so much for your help. I did what you said and put the file on the sd card but the update failed. It said "CID incorrect!" Update Fail!, press power to reboot. Is the file link you gave me for the Telus version of the phone>?
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Old June 3rd, 2012, 04:52 PM   #9 (permalink)
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Thank you so much for your help. I did what you said and put the file on the sd card but the update failed. It said "CID incorrect!" Update Fail!, press power to reboot. Is the file link you gave me for the Telus version of the phone>?
Is your phone telus, wind or tmobile?
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Old June 3rd, 2012, 05:34 PM   #10 (permalink)
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It is telus
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Old June 3rd, 2012, 05:38 PM   #11 (permalink)
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Originally Posted by landovr View Post
It is telus
Oh in that case flash this Telus ICS RUU.
OTA_RUBY_ICS_35_S_TELUS_WWE_2.14.661.2-1.41.661.3_release_258801lhwl8053lp8g5hcp.zip - 4shared.com - online file sharing and storage - download

BTW, i see your on xda aswell

you should still rename it to PH85IMG
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Old June 3rd, 2012, 05:47 PM   #12 (permalink)
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So I download this and rename it and put it on sd card?
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Old June 3rd, 2012, 05:51 PM   #13 (permalink)
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So I download this and rename it and put it on sd card?
Exactly, since you are running telus.
My fault for the first link. I thought you were Tmobile US
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Old June 3rd, 2012, 08:40 PM   #14 (permalink)
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Ok, I did that but the phone now automatically boots to the bootloader screen.
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Old June 3rd, 2012, 09:02 PM   #15 (permalink)
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Ok, I did that but the phone now automatically boots to the bootloader screen.
Did the phone install the RUU?

If it did, just unlock your bootloader again and it should stop doing that.
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Old June 3rd, 2012, 09:31 PM   #16 (permalink)
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How do i know if it installed it?

It says loading ph85img and then checking ph85img.

Anyways I unlocked the bootloader and it still hangs on the htc logo screen.
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Old June 4th, 2012, 11:35 AM   #17 (permalink)
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How do i know if it installed it?

It says loading ph85img and then checking ph85img.

Anyways I unlocked the bootloader and it still hangs on the htc logo screen.
I think that you might have to go back to stock gingerbread using this RUU.
Dev-Host - RUU_Ruby_TELUS_WWE_1.41.661.3_Radio_1.08.550L.19DC _30.66.550L.08D_release_222694_signed.exe - The Ultimate Free File Hosting / File Sharing Service

After your back on GB
place the ICS RUU file onto your ext sd card.
Go into your bootloader and flash into recovery.
It will probably show a red triangle and explanation mark.
if it does hold the volume up button and press the power button.
It will take you to a recovery screen.
Click on install update.zip from external
select the ICS RUU
Then it will ask you to select reboot.
Then it will reboot a few times.
AND YOU'LL PROBABLY BE BACK ON STOCK ICS.
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Old June 4th, 2012, 01:22 PM   #18 (permalink)
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I've tried the stock gb ruu and I et an error message saying I have an incorrect bootloader version.
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Old June 4th, 2012, 01:34 PM   #19 (permalink)
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Hey, I moved this to the All Things Root section. Thanks for understanding.
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Old June 4th, 2012, 06:19 PM   #20 (permalink)
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I've tried the stock gb ruu and I et an error message saying I have an incorrect bootloader version.
Lets try skipping the going back to gingerbread.
Do the steps again but skip going back to gingebread
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Old June 4th, 2012, 08:12 PM   #21 (permalink)
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Lets try skipping the going back to gingerbread.
Do the steps again but skip going back to gingebread
I've tried those steps too but when I click on install from sd card its says invalid operation.
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Old June 4th, 2012, 08:37 PM   #22 (permalink)
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I've tried those steps too but when I click on install from sd card its says invalid operation.
OK the last thing i can think of:

1) Put the STOCK TELUS RUU named PH85IMG into your download folders in your phones sd card (not the ext sdcard) and also put a copy on the phones sd card.

2)Relock the bootloader.

3)Hope that it works
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Old June 4th, 2012, 08:49 PM   #23 (permalink)
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So I put it on the phones internal storage?

If so how do I access the internal storage?
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Old June 4th, 2012, 08:58 PM   #24 (permalink)
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So I put it on the phones internal storage?

If so how do I access the internal storage?
Oh yeah you cant boot the actual device.
So you cant access the phones internal storage when you connect it with a usb.

Dev-Host - RUU_Ruby_TELUS_WWE_1.41.661.3_Radio_1.08.550L.19DC _30.66.550L.08D_release_222694_signed.exe - The Ultimate Free File Hosting / File Sharing Service
^^^
Try downloading and running this .exe
This should take you back to stock.
Dont put this onto your phone or sd card.
Just connect your phone and run this exe.

(the download is quick)
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Old June 4th, 2012, 09:03 PM   #25 (permalink)
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I run this with the bootloader locked right.
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Old June 4th, 2012, 09:12 PM   #26 (permalink)
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I run this with the bootloader locked right.
I think so.
The best thing to do is try it both ways (Unlocked and Relocked)
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Old June 8th, 2012, 10:54 PM   #27 (permalink)
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Problems been solved now.
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Old June 8th, 2012, 11:07 PM   #28 (permalink)
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Problems been solved now.
Thats good to know!!
How did you fix this? So that others that have the same problem can fix the issue
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Old June 8th, 2012, 11:18 PM   #29 (permalink)
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The guys on xda made a backup of a stock amaze on ics and then I restored the backup.
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Old August 2nd, 2012, 02:15 PM   #30 (permalink)
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help pLZ!!!have a similar situation:
Tmobile
htc amaze
GB rom (not stock)
bought from ebay
tried flashing ics kernel
no ext sd card
did not mount ics rom
stuck in boot loop


plz advice!!!havent backed up..phone has imp contacts and messages
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Old August 24th, 2012, 03:21 PM   #31 (permalink)
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help pLZ!!!have a similar situation:
Tmobile
htc amaze
GB rom (not stock)
bought from ebay
tried flashing ics kernel
no ext sd card
did not mount ics rom
stuck in boot loop


plz advice!!!havent backed up..phone has imp contacts and messages
You shouldnt have flashed an ICS Kernal to a GB Rom lol.
But you should just flash the latest tmobile ruu which is:
Dev-Host - RUBY_ICS_35_S_TMOUS_2.14.531.3_R2_Radio_1.14.550L. 17DC_30.78.550L.15_release_262141_signed.zip - The Ultimate Free File Hosting / File Sharing Service
sorry for not responding so soon. Just noticed that this was left unanswered.
BTW your contacts and messages will sadly be deleted.
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Old September 28th, 2012, 12:26 PM   #32 (permalink)
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hi, i have the same phone and the same problem with landovr so what can i do now? im a girl so i just know a little about electric so sometimes i dont understand about something. so i hope everybode can help me, thanks a lot
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Old September 28th, 2012, 02:57 PM   #33 (permalink)
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hi, i have the same phone and the same problem with landovr so what can i do now? im a girl so i just know a little about electric so sometimes i dont understand about something. so i hope everybode can help me, thanks a lot
Ok let me have some info really quickly to further help you.
1. What company is your phone?
2. Is your bootloader unlocked?
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Old October 21st, 2012, 05:59 AM   #34 (permalink)
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Hi im with orange, and it says i need the proper files, can you help!!!!???
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Old October 21st, 2012, 02:27 PM   #35 (permalink)
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Hi im with orange, and it says i need the proper files, can you help!!!!???
Im sure that you would have better help in the HTC Desire HD Forums
HTC Desire HD - Android Forums
But i can probably still help you!
What do you mean wrong files?
What are you trying to do?
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