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Old December 22nd, 2009, 09:11 PM   #1 (permalink)
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Default Can't download anything from android market using wifi

I've been trying to use wifi to download apps from the market but it always says starting download and then never does anything else?
Any suggestions?

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Old December 23rd, 2009, 04:30 AM   #2 (permalink)
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i have found this not really a problem, just a annoyance, i download all my apps/games using wifi cause of my area im in, it does download, just takes anywhere from 10-20 seconds for the download to start, not sure why the delay, but it does download
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Old December 23rd, 2009, 07:20 AM   #3 (permalink)
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mine won't download when im on the wifi connection at work, but it works fine when im on my wifi at home. must have something to do with the network settings. im not technical enough to point you in the right direction to fix it though.
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Old December 23rd, 2009, 08:26 AM   #4 (permalink)
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Try rebooting the phone. I've had that happen in the market on several occasions both on 3G and wi-fi. A reboot has always solved the issue for me.
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Old December 23rd, 2009, 10:26 AM   #5 (permalink)
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I only use wifi because I get almost no phone signal at my house. I will get the message that my app will be downloaded but nothing happens immediately. Within a few seconds to 1 minute the download will start, you just have to give it some time.
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Old December 23rd, 2009, 11:22 AM   #6 (permalink)
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I've had this issue crop up a few times - it comes and goes. Switching over to VZW's connection usually prompts the download for me.
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Old December 23rd, 2009, 11:26 AM   #7 (permalink)
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I have tried all these things and it just stays at the starting download screen and never moves
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Old December 23rd, 2009, 11:36 AM   #8 (permalink)
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and the reason i'm using wifi is becasue i dont get any reception where i am
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Old December 23rd, 2009, 11:51 AM   #9 (permalink)
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I've had the same problem at home. Can't download anything through the Market, nor will podcasts download in Doggcatcher. However, I am able to browse, so I know the phone is connected to my WiFI, but other types of activities don't work.

If I turn off WiFi and go to 3G, all is fine and dandy. Quite annoying.
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Old December 23rd, 2009, 12:02 PM   #10 (permalink)
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This issue is one more reason (albeit a minor one) why it would be nice to have a desktop client for the Market - users could still download apps and "hard" sync in the event they're having connectivity issues with their devices.
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Old December 23rd, 2009, 12:10 PM   #11 (permalink)
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is this just something verizon hasnt perfected yet and might have an update to fix or is it jsut my phone?
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Old December 23rd, 2009, 12:13 PM   #12 (permalink)
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Quote:
Originally Posted by ryan23 View Post
is this just something verizon hasnt perfected yet and might have an update to fix or is it jsut my phone?
I don't think it's an issue specific to the phone. I've seen people with other phones (Hero) having similar issues. Something with the way the system's WiFi "code" operates with the marketplace and the certain types of routers.

Who knows though.
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Old December 28th, 2009, 11:22 AM   #13 (permalink)
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Sorry to bump an older thread but I am having the SAME problem

nothing is downloading, only getting starting download prompt.



i finally got it to work for ~20 seconds when I opened a new google account.
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Old December 28th, 2009, 11:23 AM   #14 (permalink)
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Kinda odd that there's no solution for this problem or a larger group of people having it. It got to the point where I don't even bother enabling WiFi any more.
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Old March 4th, 2010, 04:10 PM   #15 (permalink)
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I'm having the same issue. But it's recent. Before this week, WiFi was the only way I downloaded apps. Has anyone found a fix?
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Old March 4th, 2010, 04:45 PM   #16 (permalink)
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I had never tried to download from the market while using wifi, I hardly use wifi as it is, I just tried it to see what would happen, and I downloaded Advanced Task Killer, and that new Google app, Gestures, both downloaded instantly, no delay, the apps were running within 10 seconds of starting the download.
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Old February 5th, 2011, 08:31 AM   #17 (permalink)
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Just to let you all know, it is more than likely a Firewall issue at either your router level, or your ISP. That's how one guy had an issue with his work WIFI, but not at home.

If you have control of your WIFI (or gateway) router, create a rule to allow a destination port of 5228 (as described here Ip port used by Android market store ? - Android Market Help)

You shouldn't have any further issues connecting to Android market over WIFI... unless of course your ISP is blocking traffic to that port, then you're SCREWED! LOL! HTH! Good luck!
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Old February 7th, 2011, 02:03 PM   #18 (permalink)
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Quote:
Originally Posted by williestylez View Post
Just to let you all know, it is more than likely a Firewall issue at either your router level, or your ISP. That's how one guy had an issue with his work WIFI, but not at home.

If you have control of your WIFI (or gateway) router, create a rule to allow a destination port of 5228 (as described here Ip port used by Android market store ? - Android Market Help)

You shouldn't have any further issues connecting to Android market over WIFI... unless of course your ISP is blocking traffic to that port, then you're SCREWED! LOL! HTH! Good luck!
No issues since March last year!
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Old February 7th, 2011, 10:01 PM   #19 (permalink)
 
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There are other Markets out there that let work just as fast on WiFi as they do on data.
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Old February 10th, 2011, 11:42 PM   #20 (permalink)
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My phone has been on wifi mode for the last few days and I have downloaded 2-3 apps with it on. Maybe your wifi strength is not that great or something.
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Old May 7th, 2011, 07:48 AM   #21 (permalink)
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bump iam getting this too
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Old May 7th, 2011, 08:26 AM   #22 (permalink)
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No problems downloading with my home wifi. Samsung Mesmerize 2.2.1 (USCC)
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Old September 9th, 2011, 04:39 PM   #23 (permalink)
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Im having the same problem except it worked fine up until a week ago so I reset phone to see if that would help but still the same thing 'download starting' yet never does. very frustrating.
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Old September 16th, 2011, 12:34 PM   #24 (permalink)
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I had the same problem. Unable to download through work WIFI and not enough reception in my "walled" office. I turned off my handset wifi and walked out to the nearest window and tried it again, now the download worked.
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Old September 30th, 2011, 02:32 PM   #25 (permalink)
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I had this same problem, even returned a tablet because of it. Another tablet acted the same - SOLVED!! The problem was in my router. I changed my firewall setting setting from typical to minimum and everything works great. The answer came from one of these boards. Thank to whoever wrote in.
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Old October 22nd, 2011, 02:01 PM   #26 (permalink)
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Cry Phone came back with this problem

I have HTC Inspire 4G which I've had since about May. I never had problems with wifi before and always use wifi to download apps, since i go through 2g of data pretty quit without it.

I got my Inspire back from HTC yesterday, and it looks beautiful (repaired a screen crack), but now I'm having this exact same problem. I am able to download apps from 3g, but if I do that with all the apps I have to reinstall, I'm going to be hard pressed for data later in the month!

I'm not sure why it would come back with this issue!
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Old October 22nd, 2011, 05:17 PM   #27 (permalink)
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Whose service do you people have? I see someone mentioned Verizon. I use TMobile, and the wifi download starts promptly and keeps on. And that includes some large apps.

TMO is GSM, and they also had the UMA wifi on phones. My SGS4G does wifi calling.

The same goes for the wifi tablet on the apps I can download. (Market has a bad habit of saying things won't run and the app runs fine sideloaded)
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Old October 22nd, 2011, 05:51 PM   #28 (permalink)
 
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Same problem here. But not always...
3 out of 4 times over WiFi the Market has issues. Sometimes the whole Market doesn't load, and when it does, the selected app starts to download but never completes it. This is not only on my home WiFi, but also on my office WiFi, other offices' WiFi, and even on public hotspots.

Rebooting the phone may solve the issue in a technical sense, once..., but it's inconvenient and it's counterproductive because it delays everything considerably: the whole procedure should take 5 to 60 seconds (depending on the size of the app you download of course), but IRL takes maybe up to 5 minutes if you have to go through the whole rebooting process too.

Switching off WiFi and downloading via 3G is a much faster work-around. But 3G is slower than WiFi, which ought to work. One: because that's what you got both WiFi and that phone for, two: because that's what you were sold, and three: because downloading apps means downloading relatively big files – data – which are very expensive bits and bytes if you do it over 3G, as it eats into your mobile dataplan!
And you have to remember to switch WiFi back on too! Which you don't. You forget. And before you remember you have already spent much longer on 3G than necessary: expensive!

Imo the onus is on the Market (Google) and the providers to solve this problem. Not on the customers. You and me. There's nothing wrong on our side: we can surf the internet on our phones very nicely, thank you very much. So if Google and the providers don't solve this problem it ceases to be a temporary 'spot of bother' and turns into a defacto defective product with all the associated liabilities...
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Old October 22nd, 2011, 10:02 PM   #29 (permalink)
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I have AT&T, which is who I had before I sent my phone to get repaired. One month ago i didn't have this problem. I'll see how the fixes go.
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Old February 6th, 2012, 06:11 PM   #30 (permalink)
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Happy Fixed this problem: was due to DNS lookup

Having read this thread, I put a debug on my router and found that DNS lookup was being blocked.

This is beacuse Android appears to use TCP while evrerything else I own use UDP. I added an entry in my firewall to allow DNS over TCP and now everything works fine.

Hope this helps someone out there.
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Old March 19th, 2012, 11:25 AM   #31 (permalink)
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Quote:
Originally Posted by AngryHatter View Post
No issues since March last year!
Thank you very much for the info. Opened Port 5228, everything now works fine!
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