Go Back   Android Forums > Android Discussion > Android Applications
Android Applications All the information you could ever want about Android Applications. Learn about apps and get help with them... all here! New apps can be found and announced in the Applications Announcements forum linked below.

New Forums: Nexus Player | Nexus 9
Like Tree2Likes

test: Reply
 
LinkBack Thread Tools
Old December 26th, 2011, 09:53 AM   #151 (permalink)
Junior Member
 
Join Date: Dec 2011
Posts: 15
 
Device(s):
Carrier: Not Provided

Thanks: 4
Thanked 0 Times in 0 Posts
Default

Please can someone advise me when Viber will be available to work on ICS.. ? I have the Samsung Galaxy Nexus but unfortunately Viber is not working on ICS ;( Any news when it will be updated? Many Thanks.

Advertisements
mkohman is offline  
Reply With Quote
sponsored links
Old December 26th, 2011, 10:28 AM   #152 (permalink)
Member
 
ViberMedia's Avatar
 
Join Date: Feb 2011
Posts: 283
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 53 Times in 42 Posts
Default

Quote:
Originally Posted by mkohman View Post
Please can someone advise me when Viber will be available to work on ICS.. ? I have the Samsung Galaxy Nexus but unfortunately Viber is not working on ICS ;( Any news when it will be updated? Many Thanks.
Viber's new ICS-compatible version will be released to Market soon (hopefully 2-3 weeks). We apologize for the temporary inconvenience
ViberMedia is offline  
Reply With Quote
The Following User Says Thank You to ViberMedia For This Useful Post:
mkohman (December 27th, 2011)
Old December 27th, 2011, 09:57 AM   #153 (permalink)
Junior Member
 
Join Date: Dec 2011
Posts: 15
 
Device(s):
Carrier: Not Provided

Thanks: 4
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by ViberMedia View Post
Viber's new ICS-compatible version will be released to Market soon (hopefully 2-3 weeks). We apologize for the temporary inconvenience

Thanks for your support and great work! Very much looking forward in using it
mkohman is offline  
Reply With Quote
Old January 29th, 2012, 03:48 PM   #154 (permalink)
Qoo
Junior Member
 
Qoo's Avatar
 
Join Date: Jul 2011
Posts: 41
 
Device(s): Sharp SH-12C
Carrier: Not Provided

Thanks: 3
Thanked 0 Times in 0 Posts
Cry

Hi guys, I just encountered a minor problem with Viber.
A few days ago my Viber became extremely slow when messaging to a certain contact with whom I already have a very, very long conversation history. It literally happened from one second to another because I noticed right away that something was off. It's so bad that I can't type at all while messages are received or sent.
I'm pretty sure that it must have to do with the long conversation history, because it only happens with this contact. Other contacts which have a much shorter conversation history work as smooth as usual.
I haven't tried to reinstall Viber yet, because I'm afraid that I will lose all my conversation histories.
Is this a known issue and is there a way to fix it without losing any data?
Qoo is offline  
Reply With Quote
Old January 31st, 2012, 11:03 AM   #155 (permalink)
Member
 
ViberMedia's Avatar
 
Join Date: Feb 2011
Posts: 283
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 53 Times in 42 Posts
Default

Quote:
Originally Posted by Qoo View Post
Hi guys, I just encountered a minor problem with Viber.
A few days ago my Viber became extremely slow when messaging to a certain contact with whom I already have a very, very long conversation history. It literally happened from one second to another because I noticed right away that something was off. It's so bad that I can't type at all while messages are received or sent.
I'm pretty sure that it must have to do with the long conversation history, because it only happens with this contact. Other contacts which have a much shorter conversation history work as smooth as usual.
I haven't tried to reinstall Viber yet, because I'm afraid that I will lose all my conversation histories.
Is this a known issue and is there a way to fix it without losing any data?
Hi,
Thanks for the info.
This is a known issue that we're working to fix these days, but it certainly would be helpful if you reported the details to our support team. Here's the link: Your ticket details | Viber Support
ViberMedia is offline  
Reply With Quote
Old January 31st, 2012, 12:34 PM   #156 (permalink)
Qoo
Junior Member
 
Qoo's Avatar
 
Join Date: Jul 2011
Posts: 41
 
Device(s): Sharp SH-12C
Carrier: Not Provided

Thanks: 3
Thanked 0 Times in 0 Posts
Default

Thank you for your reply, I forwarded the issue to your support team too.
Can you tell me if you are working on getting this fixed with the next release? It is really a pain to chat in a reasonable way like this.

While we are at it I have another question: Is there a chance that Viber will support emoji anytime soon?
Qoo is offline  
Reply With Quote
Old January 31st, 2012, 02:42 PM   #157 (permalink)
New Member
 
Join Date: Oct 2011
Location: Los Angeles
Posts: 4
 
Device(s): Samsung Galaxy Nexus (First Android Phone!)
Carrier: Not Provided

Thanks: 5
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by ViberMedia View Post
Viber's new ICS-compatible version will be released to Market soon (hopefully 2-3 weeks). We apologize for the temporary inconvenience
Just checked Viber in the android market and it says compatible with my galaxy nexus so I got excited and downloaded it... When I open Viber it just goes to a black screen, then closes =( Doesn't give me the chance to enter my verification code either
endone1 is offline  
Reply With Quote
Old February 1st, 2012, 07:42 AM   #158 (permalink)
Member
 
ViberMedia's Avatar
 
Join Date: Feb 2011
Posts: 283
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 53 Times in 42 Posts
Default

@Qoo -
Please note that when it comes to emoticons, Android is different from iPhones in that it has a built-in emoticons system. This is what most users do when they want to send emoticons. There are also some 3rd-party emoticon apps for Android, but these cannot be viewed/sent inside Viber text messages since the apps themselves don't support Viber's messaging textbox.

The only possible solution for emoticons inside Viber is for us to develop a built-in emoticon feature inside Viber, and that is something we are considering doing, but we still don't know when that will happen. Meanwhile, the more users request it, the greater the chances that it becomes reality. Here is the link to our feature request form in our HelpDesk: Have an idea for a new feature? | Viber Support

@endone1 -
Viber for ICS is coming soon - our dev team is working around the clock to complete it ASAP. Once I have news, I'll let you know.
ViberMedia is offline  
Reply With Quote
Old February 1st, 2012, 09:34 AM   #159 (permalink)
Junior Member
 
Join Date: Jan 2012
Posts: 28
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 2 Times in 2 Posts
Default

Just stumbled onto this thread and have a question....

I'm using prepaid service, thus limited on everything including data. Is there a setting to only use wifi and never use 3G? That would be helpful if not. The phones are our communication link between the wife and I and I am on wifi at work, she is on wifi at home. I wouldn't want 3G to be used if she was away from wifi and would want to use the standard text messaging with my prepaid plan. We hardly use cellular for phone calls and don't have a specific calling plan, but it would be nice while at work on wifi to use the phone when needed rather than hunting down a desk phone or paying per minute charges on the prepaid. I just don't want to do it on 3G data since we are limited there as well.

Also, being prepaid, the phones are lower quality and we are limited on internal memory. Can this be moved to the SD card, or forced to move on a rooted phone and work?

Thanks
mrodgers is offline  
Reply With Quote
Old February 1st, 2012, 12:50 PM   #160 (permalink)
Member
 
Join Date: Sep 2011
Location: N Side of Chicago
Posts: 295
 
Device(s):
Carrier: Virgin Mobile

Thanks: 90
Thanked 41 Times in 31 Posts
Default

Quote:
Originally Posted by mrodgers View Post
Just stumbled onto this thread and have a question....

I'm using prepaid service, thus limited on everything including data. Is there a setting to only use wifi and never use 3G? That would be helpful if not. The phones are our communication link between the wife and I and I am on wifi at work, she is on wifi at home. I wouldn't want 3G to be used if she was away from wifi and would want to use the standard text messaging with my prepaid plan. We hardly use cellular for phone calls and don't have a specific calling plan, but it would be nice while at work on wifi to use the phone when needed rather than hunting down a desk phone or paying per minute charges on the prepaid. I just don't want to do it on 3G data since we are limited there as well.

Also, being prepaid, the phones are lower quality and we are limited on internal memory. Can this be moved to the SD card, or forced to move on a rooted phone and work?

Thanks
I believe if you simply turn on your wifi connection, you'll have no problem. Also, the call quality is better via wifi anyway.
hiwatt is offline  
Reply With Quote
sponsored links
Old February 1st, 2012, 02:20 PM   #161 (permalink)
Junior Member
 
Join Date: Jan 2012
Posts: 28
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 2 Times in 2 Posts
Default

Quote:
Originally Posted by hiwatt View Post
I believe if you simply turn on your wifi connection, you'll have no problem. Also, the call quality is better via wifi anyway.
Yes, understood. That wouldn't be my problem.

If I am at work and my wife is at home, we are both on wifi. If I call/text my wife with Viber and she has left home to run to the store, I want to make sure that she would not pick it up on 3G while she is out and use up limited data. That is why I want to know if there is a setting to only use wifi.
mrodgers is offline  
Reply With Quote
Old February 2nd, 2012, 05:01 AM   #162 (permalink)
Member
 
ViberMedia's Avatar
 
Join Date: Feb 2011
Posts: 283
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 53 Times in 42 Posts
Default

Quote:
Originally Posted by mrodgers View Post
Yes, understood. That wouldn't be my problem.

If I am at work and my wife is at home, we are both on wifi. If I call/text my wife with Viber and she has left home to run to the store, I want to make sure that she would not pick it up on 3G while she is out and use up limited data. That is why I want to know if there is a setting to only use wifi.
Hi,
Unfortunately, Viber does not have this option - it is programmed to stay available at all times. However, remember that you can simply choose to manually not take calls when you are connected to 3G. Think of Viber as a "substitute" to your cellular service - sometimes you're available (physically) to receive the call, but choose not to take it, and only get back to that person later.

About moving to the SD Card - please go through Viber's settings inside the "More" menu. You should find this option there.
ViberMedia is offline  
Reply With Quote
Old February 2nd, 2012, 12:10 PM   #163 (permalink)
Junior Member
 
Join Date: Jan 2011
Posts: 60
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 6 Times in 5 Posts
Default

You can use DroidWall, LBE Privacy Guard, or avast to limit Viber to WiFi and block it from 3G.

The only drawback is that Vibers SMS substitute will not work on a blocked 3G connection, but apps like imo, WhatsApp, or plain old SMS will fix that.
Diabo is offline  
Reply With Quote
Old February 2nd, 2012, 12:37 PM   #164 (permalink)
Senior Member
 
tcat007's Avatar
 
Join Date: Jan 2011
Location: Texas
Posts: 1,723
 
Device(s): Nexus 7, 16gb (GrooveIP, T-mobile Hotspot device)
Carrier: none

Thanks: 66
Thanked 259 Times in 239 Posts
Default

Will Viber work on a wifi only tablet? If I call someone not on Viber, web site says it will route call through your cell network. Can the call be routed through GrooveIP instead? Just curious to see if it's worth downloading. I'm fairly happy with GrooveIP, just like to compare call quality, but not worth trying if it needs a cell phone#.
tcat007 is offline  
Reply With Quote
Old February 3rd, 2012, 10:12 AM   #165 (permalink)
Member
 
ViberMedia's Avatar
 
Join Date: Feb 2011
Posts: 283
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 53 Times in 42 Posts
Default

Viber does not officially support Tablets, but it should still work with most of them.
If you have a WiFi only Tablet, then the call simply cannot be routed through your cell provider (because you don't have a SIM card). So you shouldn't worry

Download it and try it out.
ViberMedia is offline  
Reply With Quote
Old February 13th, 2012, 02:30 AM   #166 (permalink)
New Member
 
Join Date: Jan 2011
Posts: 2
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

Are you planning to offer an external API for Viber? There are many obvious benefits to this:
* Using "centralised" messaging and voip apps gives a consistent user experience regardless of the service being used. Anything non-standard scares the hell out of civilian users (like my parents)
* It could be properly integrated into Android messaging, and threaded with regular sms. My recipients are guaranteed to read it, instead of disregarding yet another popup from some random app.

* Most importantly, many unnecessary steps and other ugliness could be automated or removed by third party access.
(I'm reminded of this everytime I see that annoying "This contact does not have Viber yet" dialogue ) The basic fallback to standard services used by Viber won't cut it when other non-standard voip and messaging services are also being used.

In essence, I want to use one single app that will automatically pick the best available option, and do this silently and robustly.
katushi is offline  
Reply With Quote
Old February 13th, 2012, 09:00 AM   #167 (permalink)
Senior Member
 
Join Date: Nov 2011
Posts: 564
 
Device(s):
Carrier: Not Provided

Thanks: 2
Thanked 90 Times in 79 Posts
Default

Hello Viber staff,

I've always been curious about the free service you and whatsapp offer.

If there are no ads, how do you profit, or at least stay neutral?
Kicksilver is offline  
Reply With Quote
Old February 13th, 2012, 09:32 AM   #168 (permalink)
Member
 
ViberMedia's Avatar
 
Join Date: Feb 2011
Posts: 283
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 53 Times in 42 Posts
Default

@katushi -
As much as we would have loved to help all users in the world by adding features inside our app that allows integration with all other VoIP and messaging API's in the world, think about how non-beneficial that is to us
An app that combines all VoIP and messaging services should be developed neutrally, by an external developer, not Viber.

@Kicksilver -
Currently, Viber's focus is on adding platforms, features and integrating with more platforms, as well as improving overall system performance. At the same time, we are working on additional premium services that will generate revenue once they become available. The basic Viber service - Viber to Viber phone calls and text messages - will ALWAYS be free.
ViberMedia is offline  
Reply With Quote
Old February 13th, 2012, 11:44 AM   #169 (permalink)
New Member
 
Join Date: Jan 2011
Posts: 2
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by ViberMedia View Post
@katushi -
think about how non-beneficial that is to us
Betamax, HD-DVD, RealPlayer - heard of any of them lately?
If it gains marketshare, then it's beneficial. You'll have a much larger customer base when you eventually introduce your paid services to regular numbers (but we don't speak of this... yet ).

Quote:
Originally Posted by ViberMedia View Post
An app that combines all VoIP and messaging services should be developed neutrally, by an external developer, not Viber.
This is precisely my point. By allowing third party access, someone else can take care of it. Having to switch between apps is clunky and inefficient; most people are willing to trade cost for simplicity and reliability.

Finally, by releasing an official API, you can exert some control on how people use it and still promote your brand (via notifications etc). OTOH, if it's reverse engineered, you get nothing for your efforts.
At the very least, please think about a messaging API. You have very little to lose as it's not your core product, and it would bring a massive increase in functionality.
katushi is offline  
Reply With Quote
Old February 13th, 2012, 01:56 PM   #170 (permalink)
Senior Member
 
Join Date: Nov 2011
Posts: 564
 
Device(s):
Carrier: Not Provided

Thanks: 2
Thanked 90 Times in 79 Posts
Default

Thanks for clarifying.
Kicksilver is offline  
Reply With Quote
sponsored links
Old February 13th, 2012, 02:39 PM   #171 (permalink)
Senior Member
 
tcat007's Avatar
 
Join Date: Jan 2011
Location: Texas
Posts: 1,723
 
Device(s): Nexus 7, 16gb (GrooveIP, T-mobile Hotspot device)
Carrier: none

Thanks: 66
Thanked 259 Times in 239 Posts
Default

Your FAQ:
Can I call people who don't have Viber?
Yes, if the person you're calling doesn't have Viber, the call will be placed like *regular call, but don't forget to invite your friends to Viber so your next call is free .
*Regular calls are calls placed through your cell phone service provider, using your cell phone rate plan.

So if you have no cell, the call "should" go through Google Voice/GrooveIP, right? But that can't do anything for call quality (other than reduce it). I see no point in trying it on a wifi tablet.



Quote:
Originally Posted by ViberMedia View Post
Viber does not officially support Tablets, but it should still work with most of them.


If you have a WiFi only Tablet, then the call simply cannot be routed through your cell provider (because you don't have a SIM card). So you shouldn't worry

Download it and try it out.
tcat007 is offline  
Reply With Quote
Old February 13th, 2012, 07:23 PM   #172 (permalink)
Senior Member
 
Join Date: Nov 2011
Posts: 564
 
Device(s):
Carrier: Not Provided

Thanks: 2
Thanked 90 Times in 79 Posts
Default

I tried it out today, and I have to say I like it.

Does it drunk much juice while online? Whatsapp is pretty light, as it rarely even shows up in the battery use menu.

ps: I found the texting to be somewhat messy. I typed the sentence and pressed "send"... then I kept writing and it sent the sentence I wanted plus part of what I was writing.

When you're done with the text, that Send button should clear the text field so you can type the next text.

Just my thoughts.
Kicksilver is offline  
Reply With Quote
Old February 15th, 2012, 10:39 AM   #173 (permalink)
Member
 
ViberMedia's Avatar
 
Join Date: Feb 2011
Posts: 283
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 53 Times in 42 Posts
Default

@katushi -
Well, at the moment there aren't any concrete plans of publishing our API. If there are, you'll know about it

@Kicksilver -
Please reboot your phone, or even reinstall Viber, and see if the problem persists.
If it does, please report it to our support team, because it's not a known issue
Here's the link: Your ticket details | Viber Support
ViberMedia is offline  
Reply With Quote
Old February 15th, 2012, 03:04 PM   #174 (permalink)
Senior Member
 
Join Date: Nov 2011
Posts: 564
 
Device(s):
Carrier: Not Provided

Thanks: 2
Thanked 90 Times in 79 Posts
Default

Quote:
Originally Posted by ViberMedia View Post
@Kicksilver
Please reboot your phone, or even reinstall Viber, and see if the problem persists.
If it does, please report it to our support team, because it's not a known issue
Here's the link: Your ticket details | Viber Support
Alright, I'll do it.

I have a feeling that Viber for Android will be getting MANY users, because Whatsapp is given in a 1-year trial. I didn't know about that until today. While I think 2 bucks/year is not big deal, many people don't have credit cards (the young ones) or don't trust online purchases...

So, as you said, Viber texting will always be free, I see many people migrating over.

ps: you should implement some different color schemes. That purple doesn't help much... Maybe in settings there could be a menu where you'd select your preferred color scheme? Red, blue, silver, black... As a super AMOLED-supported device user, I'd really like a black theme, so it won't use any battery at all while displaying the chat window.

Also, a background wallpaper for the chatting screen would be nice.

Of course, that should be optional, you stick with what you prefer.

Props for being so helpful.
Kicksilver is offline  
Last edited by Kicksilver; February 15th, 2012 at 03:11 PM.
Reply With Quote
Old February 16th, 2012, 12:58 AM   #175 (permalink)
New Member
 
Join Date: Feb 2012
Posts: 6
 
Device(s):
Carrier: Not Provided

Thanks: 3
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by ViberMedia View Post
@Qoo -
Please note that when it comes to emoticons, Android is different from iPhones in that it has a built-in emoticons system. This is what most users do when they want to send emoticons. There are also some 3rd-party emoticon apps for Android, but these cannot be viewed/sent inside Viber text messages since the apps themselves don't support Viber's messaging textbox.

The only possible solution for emoticons inside Viber is for us to develop a built-in emoticon feature inside Viber, and that is something we are considering doing, but we still don't know when that will happen. Meanwhile, the more users request it, the greater the chances that it becomes reality. Here is the link to our feature request form in our HelpDesk: Have an idea for a new feature? | Viber Support

@endone1 -
Viber for ICS is coming soon - our dev team is working around the clock to complete it ASAP. Once I have news, I'll let you know.
Hi, So this is might be a problem, that i cannot run Viber on Samsung Galaxy s2 i9100 with android version 4.0.3?
ilyaabr is offline  
Reply With Quote
Old February 20th, 2012, 12:04 PM   #176 (permalink)
Member
 
ViberMedia's Avatar
 
Join Date: Feb 2011
Posts: 283
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 53 Times in 42 Posts
Default

Hi all,
I'm excited to announce the Viber 2.1.3 is finally available for download on Market.
First and foremost, this new version is compatible with ICS (Android 4) - so the long anticipation is finally over

In addition, the new version contains bug fixes and small new features for your convenience.

Please try it out and let us know if you encounter any special problems.

Best regards,
the Viber Team
ViberMedia is offline  
Reply With Quote
Old February 20th, 2012, 12:12 PM   #177 (permalink)
Member
 
ViberMedia's Avatar
 
Join Date: Feb 2011
Posts: 283
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 53 Times in 42 Posts
Default

Hi all,
I'm excited to announce the Viber 2.1.3 is finally available for download on Market.
First and foremost, this new version is compatible with ICS (Android 4) - so the long anticipation is finally over

In addition, the new version contains bug fixes and small new features for your convenience.

Please try it out and let us know if you encounter any special problems.

Best regards,
the Viber Team
ViberMedia is offline  
Reply With Quote
Old February 20th, 2012, 10:00 PM   #178 (permalink)
ral
Senior Member
 
ral's Avatar
 
Join Date: Feb 2011
Location: Philippines
Posts: 1,546
 
Device(s): BlackBerry Z10
Carrier: Not Provided

Thanks: 692
Thanked 955 Times in 569 Posts
Default

Update killed Viber on my HTC Desire HD (Un-rooted, Stock 2.3.5 ROM). Force closes on launch. But I found a fix.

Go to Settings ---> Applications ---> Viber ---> Than press Clear Data.

Everything works fine after that.
ral is offline  
Reply With Quote
Old February 21st, 2012, 03:36 AM   #179 (permalink)
Member
 
ViberMedia's Avatar
 
Join Date: Feb 2011
Posts: 283
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 53 Times in 42 Posts
Default

Stay tuned - hopefully a new, quick-version will be released within the next several hours to fix some issues like the one you've just experienced
ViberMedia is offline  
Reply With Quote
Old February 21st, 2012, 08:44 AM   #180 (permalink)
ral
Senior Member
 
ral's Avatar
 
Join Date: Feb 2011
Location: Philippines
Posts: 1,546
 
Device(s): BlackBerry Z10
Carrier: Not Provided

Thanks: 692
Thanked 955 Times in 569 Posts
Default

No worries. Started with Windows 95. As far as troubleshooting problems is concerned this no biggie. But, best hurry, I have seen a couple of people giving quick one star ratings.
ral is offline  
Reply With Quote
sponsored links
Old February 21st, 2012, 08:56 AM   #181 (permalink)
Junior Member
 
Join Date: Feb 2012
Posts: 15
 
Device(s): Samsung Galaxy S II
Carrier: Not Provided

Thanks: 3
Thanked 2 Times in 1 Post
Default

Hi im just new to smartphones and i have a "samsung galaxy s2" im on a contract "300 texts
Your minutes and texts are from the UK to UK mobile networks and numbers beginning 01, 02 and 03" so is there any point in me trying viber
moota1514 is offline  
Reply With Quote
Old February 21st, 2012, 10:21 AM   #182 (permalink)
ral
Senior Member
 
ral's Avatar
 
Join Date: Feb 2011
Location: Philippines
Posts: 1,546
 
Device(s): BlackBerry Z10
Carrier: Not Provided

Thanks: 692
Thanked 955 Times in 569 Posts
Default

2.1.4 update installed just fine.
ral is offline  
Reply With Quote
Old February 21st, 2012, 01:48 PM   #183 (permalink)
Qoo
Junior Member
 
Qoo's Avatar
 
Join Date: Jul 2011
Posts: 41
 
Device(s): Sharp SH-12C
Carrier: Not Provided

Thanks: 3
Thanked 0 Times in 0 Posts
Default

I just installed the latest update and it seems to be working faster even with huge conversation histories. BUT my messages are now completely mixed up and new messages will appear somewhere inside the list so there is no way to even know what someone wrote unless I search through thousands of messages.
Looking at the market reviews I'm not the only one with this problem. Is this something that will be addressed very soon or is there a way to fix it without deleting all messages?
Qoo is offline  
Reply With Quote
Old February 21st, 2012, 09:05 PM   #184 (permalink)
Junior Member
 
Join Date: Oct 2009
Posts: 18
 
Device(s):
Carrier: Not Provided

Thanks: 1
Thanked 1 Time in 1 Post
Default Version 2.1.4.588 Force Closes

Installed the latest version, 2.1.4.588 on a Droid X running stock Gingerbread and Viber force closes every time.
rjr1049 is offline  
Reply With Quote
Old February 22nd, 2012, 12:43 AM   #185 (permalink)
ral
Senior Member
 
ral's Avatar
 
Join Date: Feb 2011
Location: Philippines
Posts: 1,546
 
Device(s): BlackBerry Z10
Carrier: Not Provided

Thanks: 692
Thanked 955 Times in 569 Posts
Default

@rjr

Have you tried going into Settings and clearing app data?
ral is offline  
Reply With Quote
Old February 22nd, 2012, 02:28 AM   #186 (permalink)
Member
 
ViberMedia's Avatar
 
Join Date: Feb 2011
Posts: 283
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 53 Times in 42 Posts
Default

@Qoo -
The message mix-up issue is known to us, and we're working to fix it this very moment.
We hope to release a fixed version soon - we apologize for the temporary inconvenience

@rjr1049 -
Uninstall + reinstall should solve this issue, however it will cause chat history to be deleted. The issue is caused by a collision between Viber's "old" database, and the new database of version 2.1.3 and above.
ViberMedia is offline  
Reply With Quote
Old February 22nd, 2012, 07:08 AM   #187 (permalink)
Junior Member
 
Join Date: Oct 2009
Posts: 18
 
Device(s):
Carrier: Not Provided

Thanks: 1
Thanked 1 Time in 1 Post
Default Viber Force Close

I did as suggested and cleared the cache for the app. I set it up and it now works. Thanks to ral for the tip.
rjr1049 is offline  
Reply With Quote
Old February 22nd, 2012, 09:22 AM   #188 (permalink)
ral
Senior Member
 
ral's Avatar
 
Join Date: Feb 2011
Location: Philippines
Posts: 1,546
 
Device(s): BlackBerry Z10
Carrier: Not Provided

Thanks: 692
Thanked 955 Times in 569 Posts
Default

Your welcome.
ral is offline  
Reply With Quote
Old February 22nd, 2012, 04:26 PM   #189 (permalink)
Junior Member
 
Join Date: Sep 2011
Posts: 21
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

With the latest 2.1.4 version, it still will not show the photos of Facebook contacts.

Any idea as to when you hope to fix this ?


C
championc is offline  
Reply With Quote
Old February 23rd, 2012, 04:22 AM   #190 (permalink)
Member
 
ViberMedia's Avatar
 
Join Date: Feb 2011
Posts: 283
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 53 Times in 42 Posts
Default

Quote:
Originally Posted by championc View Post
With the latest 2.1.4 version, it still will not show the photos of Facebook contacts.

Any idea as to when you hope to fix this ?


C
We hope to attend to it soon - we are still prioritizing our resources and time for resolving issues found on our new ICS update.

We apologize for the temporary inconvenience
ViberMedia is offline  
Reply With Quote
sponsored links
Old February 24th, 2012, 03:29 AM   #191 (permalink)
Junior Member
 
Join Date: Sep 2011
Posts: 21
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

Just a quick development suggestion. When Viber is connected, we get a purple Phone icon which is fine but when it's not, the icon is grey. If you have a Dim screen, it can be difficult to distinguish as to whether it's connected or not.

What about it being Red or Grey with a red line diagonally across it ?


C
championc is offline  
Reply With Quote
Old February 25th, 2012, 07:00 AM   #192 (permalink)
Member
 
ViberMedia's Avatar
 
Join Date: Feb 2011
Posts: 283
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 53 Times in 42 Posts
Default

Interesting tip. Thank you, we'll take it into account.
ViberMedia is offline  
Reply With Quote
Old February 25th, 2012, 08:34 AM   #193 (permalink)
New Member
 
Join Date: Aug 2010
Posts: 1
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

Thanks All .
N.W.F is offline  
Reply With Quote
Old February 25th, 2012, 12:16 PM   #194 (permalink)
Senior Member
 
Join Date: Nov 2011
Posts: 564
 
Device(s):
Carrier: Not Provided

Thanks: 2
Thanked 90 Times in 79 Posts
Default

Ok, this is really annoying.

Viber always starts running when I reboot my device.

Is there any way to stop that?
Kicksilver is offline  
Reply With Quote
Old February 25th, 2012, 05:13 PM   #195 (permalink)
Junior Member
 
Join Date: Jan 2011
Posts: 60
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 6 Times in 5 Posts
Default

Quote:
Originally Posted by Kicksilver View Post
Ok, this is really annoying.

Viber always starts running when I reboot my device.

Is there any way to stop that?

There's no way to stop it from within Viber, because they refuse to let us choose for ourselves whether we want it to autostart or not. They seem to think their app is so great that it doesn't need an off switch.

You can use apps like Autorun Manager to stop Viber from starting when you boot your phone.

I tame Viber with the autostart manager from ROM Toolbox.
Diabo is offline  
Reply With Quote
Old February 25th, 2012, 07:33 PM   #196 (permalink)
Senior Member
 
Join Date: Nov 2011
Posts: 564
 
Device(s):
Carrier: Not Provided

Thanks: 2
Thanked 90 Times in 79 Posts
Default

Quote:
Originally Posted by Diabo View Post
There's no way to stop it from within Viber, because they refuse to let us choose for ourselves whether we want it to autostart or not. They seem to think their app is so great that it doesn't need an off switch.

You can use apps like Autorun Manager to stop Viber from starting when you boot your phone.

I tame Viber with the autostart manager from ROM Toolbox.
You don't need to be that rude mate, as it seems, the Viber dev. is always hearing our suggestions.

But thanks for giving out this app, but I refuse using an app for this purpose. Any app should have an auto-start option.
Kicksilver is offline  
Reply With Quote
Old February 28th, 2012, 02:22 AM   #197 (permalink)
Member
 
ViberMedia's Avatar
 
Join Date: Feb 2011
Posts: 283
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 53 Times in 42 Posts
Default

All,
The reason we haven't implemented our auto-start setting yet is that, as you can understand, not all users are "tech" users like yourselves, and may accidentally turn off the auto-start.

After this happens, we get those users complaining to us, not understanding how to turn Viber back on and why it's not available for calls/texts.

Having said that, it's important to note that we do care and certainly want to hear users' feedback, and I'll pass on your request to our dev. management here in the company.
ViberMedia is offline  
Reply With Quote
Old February 28th, 2012, 08:01 AM   #198 (permalink)
ral
Senior Member
 
ral's Avatar
 
Join Date: Feb 2011
Location: Philippines
Posts: 1,546
 
Device(s): BlackBerry Z10
Carrier: Not Provided

Thanks: 692
Thanked 955 Times in 569 Posts
Default

Viber does have an exit button... which removes Viber as a cached process. I still can get messages sent to me. Viber goes on by itself when a message is sent to me.
ral is offline  
Reply With Quote
Old February 28th, 2012, 08:11 AM   #199 (permalink)
Member
 
ViberMedia's Avatar
 
Join Date: Feb 2011
Posts: 283
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 53 Times in 42 Posts
Default

Yep, and that's using Android's C2DM service (similar to Push Notifications on iPhone) which allows a completely closed application "awaken" upon events.

This way, Viber does not consume battery when closed, yet remains available for calls and texts.
ViberMedia is offline  
Reply With Quote
Old February 28th, 2012, 09:55 AM   #200 (permalink)
Senior Member
 
Join Date: Nov 2011
Posts: 564
 
Device(s):
Carrier: Not Provided

Thanks: 2
Thanked 90 Times in 79 Posts
Default

I see.

But anyway, I'd like to have control over what's starting up with the system...
Kicksilver is offline  
Reply With Quote
Reply
Tags
android viber voip


Go Back   Android Forums > Android Discussion > Android Applications
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -5. The time now is 10:37 AM.
Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.