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Old November 3rd, 2011, 10:49 PM   #1 (permalink)
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Default Problem with Gmail app

Gmail app is running on Android 2.2 on my phone.

When I select the 'Inbox' label, it always says "No conversations.", even if there are emails in my inbox. I have to select the 'All Mail' label to read them.

What am I doing wrong?

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Old November 3rd, 2011, 10:59 PM   #2 (permalink)
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Do you have your mail going to your priority inbox and not your inbox? I really am not sure how that works as I try to keep my inbox cleaned up and never set up the priority inbox that gmail started recently.

The more basic things to check:
1. In settings do you have background data and sync enabled?
2. In your Gmail app settings do you have the proper folders and time range set to sync?
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Old November 3rd, 2011, 11:16 PM   #3 (permalink)
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The priority inbox also comes up "No conversations".

When I list the labels, there is a '4' beside inbox, presumably meaning that there are 4 unread messages, but when I select inbox i get: "No conversations".

When I select "All Mail" it lists my messages, and 4 of them are labelled "inbox". So why don't they appear in my inbox??!

Inbox sync is set to last 4 days. These are emails received today.

Very frustrating.

Gmail version 2.3.5.2
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Old November 3rd, 2011, 11:25 PM   #4 (permalink)
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Try to go to settings-> applications-> manage applications-> gmail, then clear data. Then open the gmail app and try setting up everything again and see if that helps.

Also after you set up the app, log into gmail on a computer and make sure you have no unread messages, sometimes that can cause a problem initially with the app syncing properly for some reason.
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Old November 4th, 2011, 01:54 AM   #5 (permalink)
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I 'cleared data' for Gmail, but it did not seem to delete my account details - I did not have to re-enter my email or password again.

I sent a test email, and Inbox and Priority inbox both have a '1' (ie one message) but both show 'no conversations'.

But the email does show up in 'All mail'.

So, still not working for me.
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Old November 4th, 2011, 03:40 PM   #6 (permalink)
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Not sure what phone you have but press the menu button then refresh, does it then put your mail in the inbox?
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Old November 4th, 2011, 07:57 PM   #7 (permalink)
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Weird, today it suddenly started working. Maybe to do with the 4 day sync? (Been about 4 days since I set it up).

Anyway, thanks for you answers.
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Old November 5th, 2011, 01:39 PM   #8 (permalink)
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Quote:
Originally Posted by allanNZ View Post
Weird, today it suddenly started working. Maybe to do with the 4 day sync? (Been about 4 days since I set it up).

Anyway, thanks for you answers.
There was a brief issue a few days back with some Gmail accounts where mail went straight to the All Mail folder and bypassed the inbox; this affected one of my auxiliary accounts and I had an email from Google about it. It showed the same behaviour on my phone as you were experiencing.
Sounds like your account was also affected and is now fixed.
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Old November 5th, 2011, 04:40 PM   #9 (permalink)
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Quote:
Originally Posted by allanNZ View Post
Gmail app is running on Android 2.2 on my phone.

When I select the 'Inbox' label, it always says "No conversations.", even if there are emails in my inbox. I have to select the 'All Mail' label to read them.

What am I doing wrong?
Don't have an answer because I have the exact same problem. I've done everything suggested but still no joy! Like you, I get something like "Inbox (2)" but "No Conversations" -- yet the mail is definitely there under "ALL Mail". I suppose at least THAT works but it's a bit of a hassle. Hope someone comes up with a solution. I've changed settings in both my phone and (when using the browser) changed mail settings.
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