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Old January 27th, 2012, 12:57 PM   #1 (permalink)
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Default pirates of the Caribbean update

I've been playing pirates of the carribean 4 about 2 weeks now, and today it looks like the application has been updated. the problem is, it tries to download what I think are small updates, and my phone keeps saying there is not enough space. the updates are on the order of 100 to maybe 500 kb , which is nothing compared to the capacity of my droid razor. I also use android assistant to clear my memory by turning off unneeded processes. has anyone else had this experience with pirates recently? by the way I apologize for any spelling mistakes, as I am using the dictation software that comes with razor

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Old January 27th, 2012, 01:26 PM   #2 (permalink)
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Try clearing the Market's data. Settings > Applications > Manage Applications > All > Market > Clear Data.
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Old January 27th, 2012, 02:21 PM   #3 (permalink)
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Hmm, tried that. Now the update at least attempts to download, which it didn't before, but before it completes, I get an error msg "an error has occurred when updating the game. Code:" And that's all it says...keeps me from playing, ugh. Any ideas?
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Old January 27th, 2012, 02:49 PM   #4 (permalink)
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Reboot your phone. If that doesn't work, contact the app developer. A contact email should be in the app's description box in the Market.
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Old January 27th, 2012, 06:59 PM   #5 (permalink)
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I've been playing too, but after today's updates, I've lost my profile. I have to start over. I never did receive the email confirmation, so I can't recover my profile. I'm really bummed.
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Old January 28th, 2012, 02:26 PM   #6 (permalink)
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Default Profile recovery

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Originally Posted by dierna View Post
I've been playing too, but after today's updates, I've lost my profile. I have to start over. I never did receive the email confirmation, so I can't recover my profile. I'm really bummed.
Try this: Pirates of the Caribbean: Master of the Seas - Recovering an existing profile or pirate name (Android)

From the above link:
If you had previously registered your Pirates of the Caribbean: Master of the Seas pirate name (profile) with your email address, click here for instructions on recovering your profile.

If not, proceed as follows to provide us the required information to help recover your account on your Android device:

Launch the app and create a new pirate name (profile); make a note of it
(NOTE: this profile name should be generic, as it is temporary and will be deleted)
Go to Find Answers and click on the "Ask a Question" tab
If you already have an account, enter your username and password and click on "Log In"
(Click on "Create a New Account" if you are not registered)
In the question/information field, enter:

- Your full name
- The newly created (temporary) pirate name
- The original pirate name that you wish to recover
- The approximate number of gems associated with the profile prior to recovery
- The approximate date of the last gameplay session

In the "Product" drop-down menu, select Disney Mobile Games > Android OS > Pirates: Master of the Seas
In the "Category" drop-down menu, select General Info
Click on "Continue..."
Once the provided information has been verified, a confirmation email will be sent. Please allow 5 to 7 business days to process.
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Old January 28th, 2012, 02:27 PM   #7 (permalink)
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Also, I went to the Disney cust serv site and asked what's going on, and they said that they're doing a server migration so right now they can't update or recover any profiles until that's done. But at least it appears to be a known issue rather than something wrong with my phone...
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Old February 16th, 2012, 04:33 AM   #8 (permalink)
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Default The server crashed...

What's happening? I don't know what to do, if there are any updates of the game...I tried to close most applications that were running in the background and it still doesn't work ...And I am not the only one with this problem.
Please help
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Old March 23rd, 2012, 02:31 PM   #9 (permalink)
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Question Click on Island Issue

I just updated to the latest 1.2.1 version of Pirates. Now during the game I cannot click into any Island to access the quests? I just kicks me out of the game. This has been happening right after the update..

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Old July 5th, 2012, 05:19 PM   #10 (permalink)
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Please add me as crew member ZENLEONG active n growing
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Old October 12th, 2012, 07:44 PM   #11 (permalink)
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Has anyone had issues with the newest update? I download game but when it brings my profile back up, it starts to download updates. Then it errs and I can not get it to continue. Any ideas?
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