Firstly I would like to say thank you in advance to anyone who is able to help me, and apologise in case I have put this thread in the wrong place. I'm at my wits' end with this problem and seem to be going round in circles so any advice would be greatly appreciated.
The Google Play store icon on my Samsung Galaxy S2 (Orange network) had changed from the normal triangular image to a generic Android one and the name under the icon has gone all funny; it has changed to some rectangles with an 'E', a '3' and some 'L's.
When I try to run the app, it gives me an error saying "Sorry!" at the top, followed by a load of text that seems to be more rectangles, a few letters and what look like Chinese symbols. At the end it says "(process com.android.vending) has stopped unexpectedly. Please try again" and there is a "Force Close" button.
I also cannot find the Play Store app in my "Manage Applications" list. There is something there which I think might
be it, but again the text of the name is all gibberish.
I have been to the Play Store website on my PC and tried to download apps from there. It says they will be installed on my phone shortly; my phone starts to download them but part way through I am given the same error message as above.
I've tried restarting my phone etc.
Does anyone have any suggestions?
P.S. I do have some screenshots but cannot post links yet as I'm a newbie