disney_mommy

Hello, everyone. Long time lurker, first time poster here. As a brand new andoid fan, I've learned a lot from everyone here and now I would love to get help for my problem.

I have downloaded lots of apps, but now there seems to be a problem. When I click to download, nothing happens, and then an orange triangle appears with the words "download was unsuccessful, please try again."

I have tried all of the suggestions out there, removing and replacing the battery and SIM card, turning Wifi off and back on, logging out of Google Talk (although I seem to be automatically logged back in w/out doing anything), using 2G, 3G and Wifi...

I am so frustrated right now! I would love it if you wise ones would be willing to help me out with this.

jwmacdon1231

This may seem like a hassle but try doing a factory data reset.


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disney_mommy

I wanted to share my "fix." I tried all of the suggestions: turn wifi off then on, turn airplane mode off then on, turn google talk off then on, clear chache, clear data... None of them worked. So I went on my computer and created a new gmail address. Then, following the advice I found on this post (https://supportforums.motorola.com/message/102508;jsessionid=993BE02966614A04FA1E35A445414B5C .node0#102508) I cleared the gmail account and set up the new one. Downloads worked perfectly! Hope this can help others...