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Old August 11th, 2010, 10:16 PM   #1 (permalink)
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Notsure Cant get phone to send emails!!

I have a samsung moment with 2.1

I am trying to get optimum online email to work with my phone. I can recieve emails no problem but when I try to respond all I get is a "connection error."

Incoming settings:
POP3
sever: mail.optonline.net
port: 110
Security type: none

outgoing settings:
POP3
server: mail.optonline.net
port: 587
security type: none
Require sign in: NO!

Why can I recieve emails but I cant send them? Thanks for any help

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Old August 11th, 2010, 10:40 PM   #2 (permalink)
 
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Im guessing you outbound settings arent correct. I would call your emial provider and make sure you get the correct settings.
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Old August 12th, 2010, 03:57 PM   #3 (permalink)
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Outgoing server should be SMTP, not POP3. You also have to activate SMTP port on Optimum (mostly port 25 is used), see this help:
Optimum
Most operators in Europe (don't know how is it in USA) also block all SMTP servers and you have to use SMTP server from operator, not from email provider.
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Old August 4th, 2011, 06:23 AM   #4 (permalink)
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I have been frustrated with this setup as well on a few different Android phones, tablets.

My solution finally...

smtp2go.com

I was only able to get email outgoing while on WiFi and not on 3G. Discovered this during a power failure one night. When I changed outgoing smtp to smtp2go.com, I was able to send email through my Eastlink account with no more hassles.

Eastlink could not help me....
Samsung could not help me....

Why is this so friggin difficult to set up on these new phones. I thought technology was supposed to advance......
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Old August 4th, 2011, 07:53 AM   #5 (permalink)
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It's not the phone or Android. It's the ISP that provides your email. Most of them prevent users not on their network from using their SMTP servers as an antispam measure. Some of them allow use of their SMTP server with authentication but you'd need to configure your SMTP servers properly for whatever method of authentication they're using.

Or use another email provider that doesn't have such restrictions.

Quote:
Originally Posted by Dagwood View Post
When I changed outgoing smtp to smtp2go.com, I was able to send email through my Eastlink account with no more hassles.
You're not really sending it through your Eastlink account. You're sending via smtp2go's SMTP server.
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Old August 4th, 2011, 08:44 AM   #6 (permalink)
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Great points. ^^^
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Old May 22nd, 2012, 01:21 PM   #7 (permalink)
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I've got a guide here for setting up Android with smtp2go:
SMTP2GO on Android Phone - Setup guide for mobile email
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