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Old November 24th, 2009, 10:32 PM   #1 (permalink)
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Default Sense ui on htc magic on rogers

So, I recently emailed HTC about the Sense UI coming to the Magic and i just recieved a rather promising reply.

My original message

"Hello, I'm sure you have had hundreds of these but I was just wondering when the Sense UI will be available on Rogers HTC Magic in Canada.
Thank you"

and their reply...

"Hello,

I understand how important it is to have the latest updates for your device. For a ROM update to be released for a phone, the carrier must first request that update. Thus, if Rogers requests that an update be made available for your Magic, the update will be released. Should an update become available for your device, it will be found at the Support page for your device at HTC - Touch Phone, PDA Phone, Smartphone, Mobile Computer.

If you have any other questions, feel free to contact us again. You can find additional support at our user forum HTC Smartphone Wiki - HTC. There is also a customer satisfaction survey for you to take if you are interested.

Philip
HTC Technical Support "




So the way I see it all we have to do is all pester Rogers and quote this email and they should eventually give in and simply ask for the update.


Opinions?

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Old November 27th, 2009, 09:42 AM   #2 (permalink)
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Quote:
Originally Posted by cdstewart View Post
So, I recently emailed HTC about the Sense UI coming to the Magic and i just recieved a rather promising reply.

My original message

"Hello, I'm sure you have had hundreds of these but I was just wondering when the Sense UI will be available on Rogers HTC Magic in Canada.
Thank you"

and their reply...

"Hello,

I understand how important it is to have the latest updates for your device. For a ROM update to be released for a phone, the carrier must first request that update. Thus, if Rogers requests that an update be made available for your Magic, the update will be released. Should an update become available for your device, it will be found at the Support page for your device at HTC - Touch Phone, PDA Phone, Smartphone, Mobile Computer.

If you have any other questions, feel free to contact us again. You can find additional support at our user forum HTC Smartphone Wiki - HTC. There is also a customer satisfaction survey for you to take if you are interested.

Philip
HTC Technical Support "




So the way I see it all we have to do is all pester Rogers and quote this email and they should eventually give in and simply ask for the update.


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Looks like something Phandroid might want to feature for all its Rogers members ...

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Old November 28th, 2009, 06:54 PM   #3 (permalink)
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Exclamation How to pressure Rogers

Send them an email at:
http://www.rogers.com/web/Rogers.portal?_nfpb=true&_windowLabel=portletInsta nce_23&portletInstance_23_actionOverride=/portlets/common/contactus/sendConfirmation&_pageLabel=contactus_page

Deluge them with emails until they answer!!!!
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Old December 9th, 2009, 12:01 AM   #4 (permalink)
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I think a petition would be a great way to indicate the level of frustration that so many customers are experiencing over Rogers reluctance/confusion about updating their Android (Dream and Magic) cell phones from 1.5 to 1.6 (or 2.x).

I'm not sure if I can eloquently described the "problem" as well of some of you have already done in this forum, but I would suggest using: iPetitions - Start your FREE online petition.
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Old December 11th, 2009, 10:55 PM   #5 (permalink)
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rogers usually doesn't give a cr@p about what its customers want when it comes to issues like these

but im down for pestering them about this. theres a thread under the rogers forum about this issue as well.

relevant b/c im running 1.5 on rogers and really really want an official upgrade.
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Old January 4th, 2010, 04:52 PM   #6 (permalink)
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Question

I know we are fighting hard for the upgrade to 1.6 OS. But, does anyone has any update on the Sense UI coming to HTC Magic/Dream phones ???

Please share.
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Old January 9th, 2010, 09:01 PM   #7 (permalink)
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Quote:
Originally Posted by moon_walker333 View Post
I know we are fighting hard for the upgrade to 1.6 OS. But, does anyone has any update on the Sense UI coming to HTC Magic/Dream phones ???

Please share.
The Magic should be getting Sense UI in the next couple of week, still at Android 1.5 though. Mid year, HTC says they will be moving the Magic up to Android 2.1 with Sense UI
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Old January 14th, 2010, 09:55 PM   #8 (permalink)
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They are saying now that the 'update' by February 2010.
HTC Mobile Phone Support - HTC Magic? (Rogers) - System and Upgrade
*Click more after "Can I upgrade my Rogers Magic device to Android 1.6?"
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Last edited by willnuckles; January 14th, 2010 at 10:01 PM.
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