daveyp72

Hi. I had my Samsung Galaxy S2 stolen and have had to replace with a SE Xperia Arc S - first impressions are excellent. However, does anyone know if it's possible to restore the backed up files on Kies in '.sbu' format to the Arc S? I have had a look but there's no obvious way but I'm sure it must be possible somehow. I'd appreciate the help - Thanks

chanchan05

I don't think that's possible since Kies won't even recognize a Samsung phone if the TouchWiz launcher isn't active. Next time you should backup to Google and not to those programs.

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chanchan05

Wait, I suddenly remembered, Kies had the option to export files to .csv format. You can import .csv to Google and your new phone will automatically be updated