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Old February 11th, 2012, 03:22 PM   #1 (permalink)
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Hello Friends, I am new here and new to the Android family.

I got an android device, I unlocked it but I can't stay connect to my network; I get the dreaded com.android.phone error message.

Looking at the system log, the only thing I see is that when the system checks the FLEX_OPERATOR_CODE it is defined as TLS, which I can only assume it means Telus; the network this phone originally was intended for.

I had hope that by unlocking my phone, this would change to something like OPEN or at least, this string is ignored so that I can connect to my network (Bell).

Am I reading my log correctly? is this parameter as important as I think it is?

By the way, I can actually connect to BELL but I get disconnected as soon as that error message pops up, which happens every 10 seconds.

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Old February 11th, 2012, 08:39 PM   #2 (permalink)
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It may help if you posted this into the phones forum. I'm not sure what to tell you as I don't even know what phone we are talking about and I am assuming bell is your service. I never heard of them I have sprint.
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Old February 13th, 2012, 05:04 PM   #3 (permalink)
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I have the LG-C555, attached to the bottom is the system log from the phone; A friend of mine is android developer who sent some notes the log.

I did speak to my network provider and the phones IMEI is supported on their network so I shouldn't have any issues if the phone is unlocked. It is also my understanding that if the phone was locked to a different provider, I would get such message; ensuring that the phone is unlocked.


Wow, yeah your phone is having major network issues. First of all, it tries to get APN settings, and fails in a spectacular enough manner it kills the system that runs your phone:
Code:
E/AndroidRuntime( 3822): FATAL EXCEPTION: main
E/AndroidRuntime( 3822): java.lang.StringIndexOutOfBoundsException
E/AndroidRuntime( 3822): 	at java.lang.String.substring(String.java:1579)
E/AndroidRuntime( 3822): 	at com.android.internal.telephony.gsm.GsmDataConnectionTracker.createAllApnList(GsmDataConnectionTracker.java:2003)
E/AndroidRuntime( 3822): 	at com.android.internal.telephony.gsm.GsmDataConnectionTracker.onRecordsLoaded(GsmDataConnectionTracker.java:1611)
E/AndroidRuntime( 3822): 	at com.android.internal.telephony.gsm.GsmDataConnectionTracker.handleMessage(GsmDataConnectionTracker.java:2372)
E/AndroidRuntime( 3822): 	at android.os.Handler.dispatchMessage(Handler.java:99)
E/AndroidRuntime( 3822): 	at android.os.Looper.loop(Looper.java:123)
E/AndroidRuntime( 3822): 	at android.app.ActivityThread.main(ActivityThread.java:4627)
E/AndroidRuntime( 3822): 	at java.lang.reflect.Method.invokeNative(Native Method)
E/AndroidRuntime( 3822): 	at java.lang.reflect.Method.invoke(Method.java:521)
E/AndroidRuntime( 3822): 	at com.android.internal.os.ZygoteInit$MethodAndArgsCaller.run(ZygoteInit.java:876)
E/AndroidRuntime( 3822): 	at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:634)
E/AndroidRuntime( 3822): 	at dalvik.system.NativeStart.main(Native Method)
W/ActivityManager( 1396): Process com.android.phone has crashed too many times: killing!
Then it looks like it tries to clear out the SIM contacts in its memory:
Code:
W/ActivityManager( 1396): Process com.android.phone has crashed too many times: killing!
I/ContactsProvider( 1598): deleteInTransaction match >> 17001 Uri >> content://com.android.contacts/_account_delete_?account_name=sim&account_type=com.android.contacts.sim
D/ContactsProvider( 1598): removing data for removed account Account {name=sim, type=com.android.contacts.sim}
I/ContactsProvider( 1598): deleteInTransaction match >> 2002 Uri >> content://com.android.contacts/raw_contacts
I/ContactsProvider( 1598):  deleteRawContact
...it tries to reset ADN and reinitialize the SIM...
Code:
I/ADN_CACHING_SERVICE( 1787): [] [resetADNInDB]Reset ADN in DB
I/SIMContactService( 1787): Intent action >>>  com.lge.simcontacts.action.ADN_CACHING
I/ADN_CACHING_SERVICE( 1787): [] [onStart] Receive the action <ADN CACHING START>
E/[SIMRecords]( 3822): [pjman] SimInitCompleted = 1
E/[SIMRecords]( 3822): [pjman] IsAdnCachingInProgress = 0
D/[SmsReceiverService]( 1873): CELL_INFO_SPN_STRINGS_UPDATED_ACTION is Received!!
Then plays "you can't touch this" with the WiFi's SSID...
Code:
E/wifi    ( 1396): [android_net_wifi_getRssiHelper] rssi -59
E/wifi    ( 1396): [android_net_wifi_getRssiHelper] rssi -56
E/wifi    ( 1396): [android_net_wifi_getRssiHelper] rssi -58
E/wifi    ( 1396): [android_net_wifi_getRssiHelper] rssi -57
I/CheckinService( 1534): Preparing to send checkin request
I/EventLogService( 1534): Accumulating logs since 1328587017289
E/WifiInfo( 1396): setSSID CantTouchThis
E/wifi    ( 1396): [android_net_wifi_getRssiHelper] rssi -57
E/WifiInfo( 1396): getSSID CantTouchThis
E/WifiInfo( 1534): setSSID CantTouchThis
I/CheckinTask( 1534): Sending checkin request (1039 bytes)
E/WifiInfo( 1396): setSSID CantTouchThis
E/wifi    ( 1396): [android_net_wifi_getRssiHelper] rssi -58
E/WifiInfo( 1396): getSSID CantTouchThis
E/WifiInfo( 1534): setSSID CantTouchThis
More ADN failure...
Code:
W/IccProvider( 1787): Cannot load ADN records
I/ActivityManager( 1396): Process com.android.phone (pid 3822) has died.
I/ADN_CACHING_SERVICE( 1787): [] [insertADNToDB] <<<<<END>>>>>
I/ADN_CACHING_SERVICE( 1787): [] [onQueryComplete] inserting ADN is completed.
So it tries to restarts the phone functionality. From the below messages, I would say it tries to make all the telephony, SMS and MMS content providers available to use.
Code:
I/ActivityManager( 1396): process name to start: com.android.phone
I/ActivityManager( 1396): Start proc com.android.phone for restart com.android.phone: pid=3863 uid=1001 gids={3002, 3001, 3003, 4002, 1015}
W/InputManagerService( 1396): Window already focused, ignoring focus gain of: com.android.internal.view.IInputMethodClient$Stub$Proxy@44e83980
I/ActivityThread( 3863): Publishing provider telephony: com.android.providers.telephony.TelephonyProvider
I/ActivityThread( 3863): Publishing provider icc: com.android.phone.IccProvider
I/ActivityThread( 3863): Publishing provider mms: com.android.providers.telephony.MmsProvider
I/ActivityThread( 3863): Publishing provider com.android.phone.provider.CallReject: com.android.phone.CallRejectProvider
I/ActivityThread( 3863): Publishing provider sms: com.android.providers.telephony.SmsProvider
I/ActivityThread( 3863): Publishing provider mms-sms: com.android.providers.telephony.MmsSmsProvider
W/Flex    ( 3863): getString FLEX_OPERATOR_CODE TLS
W/Flex    ( 3863): getString FLEX_COUNTRY_CODE CA
D/[BaseCommands]( 3863): setOnNewSMS(): mSMSRegistrant
D/[BaseCommands]( 3863): setOnNewGsmBroadcastSms): mGsmBroadcastSmsRegistrant
A little later down it starts complaining about not having info about the APN to actually run the functionality.

Code:
D/MobileDataStateTracker( 1396): hipri skipped as new= DISCONNECTED, old= DISCONNECTED, reason= gprsDetached, apnTypeList= default
D/MobileDataStateTracker( 1396): dun skipped because is not unavailable to apnTypeList(default
D/MobileDataStateTracker( 1396): supl skipped because is not unavailable to apnTypeList(default
D/MobileDataStateTracker( 1396): mms skipped because is not unavailable to apnTypeList(default
D/MobileDataStateTracker( 1396): default Received state= DISCONNECTED, old= DISCONNECTED, reason= gprsDetached, apnTypeList= default
D/NotificationMgr( 3863): call log query complete.
D/NotificationMgr( 3863): closing call log cursor.
Oh this is interesting... no radio available?!?
Code:
E/[SIMRecords]( 3863): EF ICCID read error: com.android.internal.telephony.CommandException: RADIO_NOT_AVAILABLE
D/StatusBarPolicy( 1396): updateDataIcon - Mobile network:false
D/StatusBarPolicy( 1396): stat_sys_no_sim statusABSENT
D/StatusBarPolicy( 1396): ABSENT no DATA_CONNECTED
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