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Old April 25th, 2012, 10:29 AM   #1 (permalink)
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Question What do you do when your phone freezes / locks up?

So far, I have owned 2 Android phones. The first one was a Motorola XT720 with Android 2.1 (later flashed with CyanogenMod 6), and my current one is a Samsung Galaxy Nexus on which I keep the stock ICS.

Both phones, on occasion (though much less often with the Galaxy Nexus) would completely freeze, making the screen totally non responsive, so I could not even power it off since I couldn't click on the confirmation dialog. In those cases, the only thing I can do is to open the case and remove the battery, put it back in and boot the phone again.

I know some other Android phones have a sealed case with a non user-servicable battery. Owners of such phone do not have the option of forcing a hard reboot by removing the battery. I was therefore wondering how do those people deal with a complete freeze of the phone? I truly doubt those phones are totally immune from the occasional lock up - if a stock ICS on a Nexus phone can freeze, any Android can - so I would be weary of getting such a phone for myself knowing that I would not have the option of removing the battery in case of a total freeze.

How do you deal with freezes if you can't remove the battery?

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Old April 25th, 2012, 10:41 AM   #2 (permalink)
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Originally Posted by schnaffman View Post
How do you deal with freezes if you can't remove the battery?
No problem, just carry a battery-operated soldering gun in your pocket with your phone, just in case...

btw, your excellent questions look like they belong in Non user Replaceable Battery: alarming trend
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Old April 25th, 2012, 11:36 AM   #3 (permalink)
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Originally Posted by schnaffman View Post
... making the screen totally non responsive, so I could not even power it off since I couldn't click on the confirmation dialog. In those cases, the only thing I can do is to open the case and remove the battery, put it back in and boot the phone again.
Have you tried holding the power button for 5-15 seconds? Sometimes that will work.
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Old April 27th, 2012, 11:32 AM   #4 (permalink)
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Have you tried holding the power button for 5-15 seconds? Sometimes that will work.
I just tried on the Galaxy Nexus (held it for 60 seconds), and it does not work while the phone is not frozen, so I doubt it would work when the phone is frozen.

But still, am I the only one facing the occasional freeze? What about those of you who own a phone for which you can't remove the battery, have you ever experienced a freeze?
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Old April 27th, 2012, 11:37 AM   #5 (permalink)
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I haven't experienced any system freezes on my Androids (just a lot of force close). I do have the key combination for a hard reset memorized for my iOS devices (power + home until device shuts down) as I tend to use it a lot. There goes the claim that Apple devices are more stable.
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