November 7th, 2012, 10:15 AM
Resident Air Bender
Join Date: Mar 2012
Device(s): Moto G, LG G2, Samsung Galaxy S3, Samsung Galaxy S2, HTC Evo 3D
Thanked 2,749 Times in 1,803 Posts
Originally Posted by apa871
hi. i have a problem with my GS3.
im from the Philippines so pardon me if my english sucks. im a mobile prepaid user, and every time i purchase cell phone load for my phone, im always surprised to found that my cell phone load has been reduced even if i haven't made any calls or sms yet. for example, i purchase 100 pesos worth of load, and within a few minutes, i'll check my balance and found out that my remaining load is only 1 peso even though i haven't made any calls or sms or surf the internet using my phone.
this same problem happens to my sister's galaxy note too.
can anyone help me how to fix this?
thank you so much
This could be a carrier problem. Only thing we can suggest you do is call up the carrier you are with and tell them about the problem you are having.
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