Upgraded from Moto Droid to the Incredible yesterday. The only thing incredible about it is how it takes simple functions that the Moto Droid performs flawlessly and turns them into major inconveniences.
1. Activesync is useless for me because it tells me the email server requires a security unlock password for the entire phone. Yes, that means EVERY TIME I unlock the phone to make a call, check a text or email, open an app, etc., I have to enter a password. Add up how many times a day you want to access your phone, and then add up the time it takes to have to enter a 6 digit password just to check an email. My Moto Droid doesn't require me to have an unlock password unless I want one. This renders the phone completely useless, as who wants to go through such a hassle to use their phone? This reason alone is why I'm returning the phone, but there's more.
2. After charging my phone all night, I used it for one hour this morning and found 30% of my battery life gone. In one hour. 30%. Nice.
3. Email account display is terrible. On my Moto Droid, all email accounts are displayed on the email screen, and even color coded. On the HTC, it opens whichever email account was open before, and in order for me to see all of my accounts, I have to click on something else and scroll through the list. It doesn't even show them all on one screen. Major failure on HTC's part. Very poor design.
4. And how do you not have a DELETE option as a default button for emails? I have to click MENU and THEN DELETE? You couldn't put a delete button next to 'Reply' or 'Reply all'? Lame, and more unnecessary clicks to perform a basic function.
5. Direct dial contact shortcuts is also poorly designed on the HTC phone. On my Moto Droid, if I have 1 contact with multiple numbers, it will display an H (home), M (mobile), or W (work) in the icon so I know which number I'm dialing. On the HTC, there are no indicators. So if I create a shortcut to those 3 numbers for a single contact, the icons all look the same. I have no clue which one is the mobile number, or which is the home number. WTF?
How can such basic features be overlooked? It was supposed to be an UPgrade to this phone, not a downgrade. I will really miss the speed, light weight, better dashboard mount/holster, 7 home screens, and camera on the HTC, but the simple things my Moto Droid does so well cannot be replaced by the Incredible. Shame on you, HTC.
Last edited by sleepywan; May 1st, 2010 at 02:44 PM.
It's unfortunate that it's such a massive disappointment to you. If you want to try to get help, I would recommend going to the HTC Incredible forum. They will probably have some solutions for you.
It's evident that you've never even posted for any help on that forum. Before you make such dramatic post, make sure that there's nothing else you can do about it. Just my .2
It's unfortunate that it's such a massive disappointment to you. If you want to try to get help, I would recommend going to the HTC Incredible forum. They will probably have some solutions for you.
It's evident that you've never even posted for any help on that forum. Before you make such dramatic post, make sure that there's nothing else you can do about it. Just my .2
Much easier to complain and blame than it is to educate yourself.
Much easier to complain and blame than it is to educate yourself.
Right. I explained, in detail, the issues - which are all HTC UI functions. So exactly how do I get "help" to fix them.
Getting help from a forum will place a delete button on my stock email app?
getting help on the forum will remove the required unlock password? I realize it may be a email server issue from my company, but the point remains the phone's function is what allows this to happen, as it doesn't on my Droid.
I also don't live on Android message boards, so I don't know where all of the official forums are for every phone that's out. I was merely venting my frustration and disappointment with this phone compared to my Moto Droid. I've never owned an HTC phone, so didn't expect the interface to be so different when I was expecting Android 2.1 and didn't really get it. I recently converted an iPhone user to get 2 new Droid phones because I like the OS. I'm not bitching just to bitch. The HTC interface is severely lacking compared to stock Android, IMO, and I've explained why.
Don't worry, with this kind of snotty welcome from several posts here, I will remove my bookmark to this site and won't return. Good day, folks.
It's unfortunate that it's such a massive disappointment to you. If you want to try to get help, I would recommend going to the HTC Incredible forum. They will probably have some solutions for you.
It's evident that you've never even posted for any help on that forum. Before you make such dramatic post, make sure that there's nothing else you can do about it. Just my .2
I think calling Verizon tech support and then going into the Verizon store to explain my issues to a rep, and then going to Best Buy (where I bought the phone) to explain to a rep is considered "making sure there's nothing else I can do about it."
it sounds like you're not actually unhappy with the Incredible *save for the battery issue* but rather with SenseUI. You could've done your homework ahead of time with an Eris or something see if you liked Sense. Maybe it will get rooted soon and you won't have to use it anymore...it not, my offer stands!
getting help on the forum will remove the required unlock password? I realize it may be a email server issue from my company, but the point remains the phone's function is what allows this to happen, as it doesn't on my Droid.
this is a security function emposed by your work. it has nothing to do with the phone. If you ant to get rid of it, contact your IT department. The same thing happens on my windows mobile phone with my work's email.
I also don't live on Android message boards, so I don't know where all of the official forums are for every phone that's out.
You obviously didn't look very hard. Its right on the front page, a little farther down in the "Android Phones" forum list. Inside there is the "HTC Incredible" forum link.
I'm using an Eris and I'll be the first to tell you that Sense sucks. I was hoping a root would help me out in just having an affordable and capable phone. Instead, there still isn't a root for the majority of the Eris users on this forum and people are getting frustrated.
In that sense, until the Incredible is rooted, I'm willing to bet most of the problems from the Eris will be on here too.
Best thing, in my opinion, and it seems you have realized it by getting a Droid, is getting a stock Android phone. They get priority in updates, they don't need to wait as long, and they simply just work. Android is great on its own. It doesn't need a custom UI. All those flashy menus and animation just slows the phone down.
Your issues are beyond speed, but it's still the same idea that custom UIs are just silly to me.
You may be able to get away with switching to Home, but I believe Sense still runs in the background. The Eris' memory blows. Maybe 512MB of RAM makes the problem less noticeable. But it still won't be as fast as if Sense were completely gone. Wait for a root for that one, I guess. Just be happy you want root but don't have an Eris.
I'm using an Eris and I'll be the first to tell you that Sense sucks. I was hoping a root would help me out in just having an affordable and capable phone. Instead, there still isn't a root for the majority of the Eris users on this forum and people are getting frustrated.
In that sense, until the Incredible is rooted, I'm willing to bet most of the problems from the Eris will be on here too.
Best thing, in my opinion, and it seems you have realized it by getting a Droid, is getting a stock Android phone. They get priority in updates, they don't need to wait as long, and they simply just work. Android is great on its own. It doesn't need a custom UI. All those flashy menus and animation just slows the phone down.
Your issues are beyond speed, but it's still the same idea that custom UIs are just silly to me.
You may be able to get away with switching to Home, but I believe Sense still runs in the background. The Eris' memory blows. Maybe 512MB of RAM makes the problem less noticeable. But it still won't be as fast as if Sense were completely gone. Wait for a root for that one, I guess. Just be happy you want root but don't have an Eris.
I'm using an Eris and I'll be the first to tell you that Sense sucks. I was hoping a root would help me out in just having an affordable and capable phone. Instead, there still isn't a root for the majority of the Eris users on this forum and people are getting frustrated.
In that sense, until the Incredible is rooted, I'm willing to bet most of the problems from the Eris will be on here too.
Best thing, in my opinion, and it seems you have realized it by getting a Droid, is getting a stock Android phone. They get priority in updates, they don't need to wait as long, and they simply just work. Android is great on its own. It doesn't need a custom UI. All those flashy menus and animation just slows the phone down.
Your issues are beyond speed, but it's still the same idea that custom UIs are just silly to me.
You may be able to get away with switching to Home, but I believe Sense still runs in the background. The Eris' memory blows. Maybe 512MB of RAM makes the problem less noticeable. But it still won't be as fast as if Sense were completely gone. Wait for a root for that one, I guess. Just be happy you want root but don't have an Eris.
I'm not sure what you mean. There is a root for the Eris.
I do agree. SenseUI really slows the phone down. I installed the VanillaDroid ROM to my phone, and it made a huge difference. Since most of the Sense features and apps are removed in place for stock ones (with a few exceptions), my Eris is a lot more responsive and performs better and can even run Live Wallpapers with no problems. I think my battery life improved as well.
I'm not sure if it was like this before, but the delete button in the Gmail app on my Eris is not in the menu but rather on the screen like the OP wanted it.
I'm sure if the Incredible got something similar to the VanillaDroid ROM, it would be blazingly fast.
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There is a free app called Lockpicker that will disable the Exchange server security profile. All Android 2.1 phones will do this, even the Moto Droid (after you upgrade it to 2.1). Doing this may cause you to get in trouble with your IT department.
Your other complaints are frivolous at best and could be solved by some end-user education. Personally, I never delete Exchange e-mails (for CYA reasons) so it would never be a problem for me. Every company makes design choices, you don't agree with some of HTC's. Perhaps testing the phone first would have been a more prudent decision.
The battery issue is going to rely heavily on how you manage the usage of the phone. You have a huge ass screen and a tiny ass battery. Do the basic management tasks of turning off unnecessary devices when not in use (wi-fi, GPS, Bluetooth).
Perhaps you shouldn't just buy a device based on hype? I'm sure Verizon would gladly take the phone back.
Good luck,
Mike
The Following User Says Thank You to mcapozzi For This Useful Post:
i know i shouldn't be sticking my nose into this thread but wtf....
lot of replies here are saying the OP should educate himself more or suggesting rooting the phone etc etc. this should not be necessary for an end user. and you're not going to educate yourself by going to a verizon store and checking out the demos.
i'm guessing most of the repliers here LOVE to tinker with their phones and get all techy on 'em. well you guys constitute a minority of users. annoying issues can doom a phone for the general public. most people out there are not going to search for android foums to solve their gripes. they're going to go to verizon tech and complain or they'll trade them in for another phone, and i don't think htc wants that.
ok miltk ill break it down in a way thats not geeked.
1 as stated above the active sync issue ISNT the phone its its exchange server 2008 and a setting his server admin has set.
2 do you have gps turned on constantly and have you checked to see whats eating your power using spare parts. (an app found in the market place) after you find whats causing the drain disable it or find a different program
3 is preference
4 is preference again
5 just link to contact card.
most of these are just preferences so ok you dont like it big deal your one in many
The Following User Says Thank You to drksilenc For This Useful Post:
ok miltk ill break it down in a way thats not geeked.
1 as stated above the active sync issue ISNT the phone its its exchange server 2008 and a setting his server admin has set.
2 do you have gps turned on constantly and have you checked to see whats eating your power using spare parts. (an app found in the market place) after you find whats causing the drain disable it or find a different program
3 is preference
4 is preference again
5 just link to contact card.
most of these are just preferences so ok you dont like it big deal your one in many
see...now wasn't that simple,,,instead of people getting all confrontational on the OP, he has now been helped.
that's what forums are for.
Last edited by miltk; May 3rd, 2010 at 03:18 PM.
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My only complaint is the battery draining quickly. I was a huge bb user and after day 3 of the incredible I made a great decision to switch.
I am new so bare with me but I "think" I did all I can do to fix the issue. disabled wifi, gps, lowered back light, installed advanced app killer. I even read somewhere to disable the "enable always on mobile data" under mobile network settings.
i know I have been using the phone way more than i will in a few weeks but any steps I might be missing I would greatly appreciate some help.
Oh yeah what is rooting? I am assuming it is a way to re build the software. (keep in mind I never had an android and only know a few people with one)
get rid of the atk they do more harm than good. just make sure u back out of the program all the way and it will kill the program naturally. http://geekfor.me/faq/you-shouldnt-be-using-a-task-killer-with-android/
thats a good article as to why u shouldnt use a task killer on android.
You shouldn't be using an automatic task killer, but if you have a need to kill an app that isn't behaving properly, you can kill it from the "manage applications" menu under settings. This way, you can save app space for programs you actually need (like games).
Backing out of an app doesn't kill it until the OS needs more memory than is currently available. Even then it will kill older apps first.
Any HTC phone, unless rooted, is impossible to completely turn sense UI off. The notification bar is always black, the messaging app is always theirs, and the dialer will always be the HTC one. You can, however, turn off the desktop thing they have.
Does this work for the Incredible? That could be a nice solution for a stock Incredible.
Yep, it should work like any other home replacement. You'll still get some things that come with Sense, like enhanced search and the like, but those are pluses rather than minuses IMO.
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Quote:
Originally Posted by morlanda
"Incredible" no "Sense" of humor
O M G. I go away for a few days and come back to one of the worst puns ever! I am reporting you! I hope that they assign you even more infraction points than Ofthedamned deserved for making me squirt Coke Zero out of my nose.
i have had incdredible for 2 days, i love it, i too used to have moto droid, it was great but i hate slide out keyboards, my email has a delete button, i use gmail, have not tried the others because on the moto droid i did not like all my mail together. i have not done the active sync with my pc, putting in that password would make me . i think you will find eventually that hate the phone but i am sybced with google with email and google voice. i think you will discover eventually that the incredible and the moto droid do the same functions in a different way, maybe you should not use htc stuff and use all android.
Not that I agree with the posting style of the OP, but no one has been able to answer his question about having to "log in" to email. That seems to be one of his biggest gripes. The one person who has tried to answer this, doesn't address the issue. If it is working fine on his Droid without having to sign in, then it is not a problem with his work email's server. He clearly differentiated between the 2 by saying it worked without issue on his Droid.
That said, the Incredible is a really sweet piece of hardware, and had I not already had a Droid, I would probably go for it. I wouldn't do the Evo, but ONLY because it's not on VZW (too many dropped calls in my area by ALL other carriers, with exception to VZW)...
__________________
Still waiting (semi) patiently for my Galaxy Nexus
Any HTC phone, unless rooted, is impossible to completely turn sense UI off. The notification bar is always black, the messaging app is always theirs, and the dialer will always be the HTC one. You can, however, turn off the desktop thing they have.
The video below I belive is for the HTC Evo 4G, but not all HTC Phones requires rooting to disable Sense UI.
Not that I agree with the posting style of the OP, but no one has been able to answer his question about having to "log in" to email. That seems to be one of his biggest gripes. The one person who has tried to answer this, doesn't address the issue. If it is working fine on his Droid without having to sign in, then it is not a problem with his work email's server. He clearly differentiated between the 2 by saying it worked without issue on his Droid.
That said, the Incredible is a really sweet piece of hardware, and had I not already had a Droid, I would probably go for it. I wouldn't do the Evo, but ONLY because it's not on VZW (too many dropped calls in my area by ALL other carriers, with exception to VZW)...
Quote:
Originally Posted by mcapozzi
There is a free app called Lockpicker that will disable the Exchange server security profile. All Android 2.1 phones will do this, even the Moto Droid (after you upgrade it to 2.1). Doing this may cause you to get in trouble with your IT department.
Again it's a matter of patience. If you demand information regarding issues, you might as well hire someone. If you ask nicely, some people here are more willing to help, but that requires patience.
I used Activesync and NEVER have to reenter my password. It's almost as easy as using a Blackberry. I have no idea why you need to reenter your password each time. You must have sometime set up wrong.
i know i shouldn't be sticking my nose into this thread but wtf....
lot of replies here are saying the OP should educate himself more or suggesting rooting the phone etc etc. this should not be necessary for an end user. and you're not going to educate yourself by going to a verizon store and checking out the demos.
i'm guessing most of the repliers here LOVE to tinker with their phones and get all techy on 'em. well you guys constitute a minority of users. annoying issues can doom a phone for the general public. most people out there are not going to search for android foums to solve their gripes. they're going to go to verizon tech and complain or they'll trade them in for another phone, and i don't think htc wants that.
Ive been saying the same thing myself, the masses will not put up with stuff like this...they will trade phones and say android sucks, thats all.
the geeks will say youre too stupid or lazy etc etc but their world is not the real world. people just want things to work. fast and intuitive.
HTC Incredible is a MASSIVE disappointment
