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Old June 1st, 2014, 02:40 PM   #1 (permalink)
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Default No notificaiton sound

When I get an SMS, it shows a pop-up on the main window and the icon message count gets incremented. This is as set and expected. However, unless I'm in the particular message conversation when I receive the SMS, I will not hear the notification sound. My goal is to get the notification sound regardless.

I've tried to look up many things on the web, but most of them were the result of people having notification sounds off, etc. Short of uninstalling all downloaded apps or a factory reset, I was hoping someone could suggest some easier ways to troubleshoot this issue. It used to work. Thanks.

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Old June 1st, 2014, 03:55 PM   #2 (permalink)
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Hello welcome to the forums in order to help fix your problem need some information. The make and model of the device and if this is a default or secondary app
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Old June 1st, 2014, 07:38 PM   #3 (permalink)
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Please note, I'm trying to help a friend and I don't have the device in front of me. But here's what he says. It's an LG. The messaging app used to look like a white envelope with a gold flap. To complicate matters it appears that it went through a major upgrade today and that icon is no more. Hence now it appears like a blue square face with a smile. Regardless, he has confirmed the notification aspect hasn't changed. Thanks.
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