rlafleur

I dropped my Aria the other day while shopping with my wife, and now the phone is having problems retaining a charge on the battery. At least that is what appears to be the problem. What happens is the phone always registers the charge on the battery as critically low (2 - 5% charge remaining) even after leaving the phone plugged in overnight. I've rooted the phone so I was able to update the ROM from 2.1 --> 2.2, but it's still doing the same thing. I put a friend's battery that was 50% charged into my phone, and it still registered as critically low. There's clearly a problem with the device itself so I need to go to AT&T to have it replaced under warranty. However, I know that rooting a phone voids the warranty so I have to revert to the non-rooted stock AT&T ROM. I downloaded the ROM update, and installed HTC Sync on my PC. However, the ROM update utility provided by HTC will not update the ROM without 30% battery life. How can I revert my phone to the non-rooted stock AT&T ROM so I can get a new one from AT&T? Also, are the HTC phones typically this sensitive to being dropped? I've had a number of cell phones, and have never had any major problems after dropping them.

Last edited by rlafleur; October 28th, 2010 at 11:57 PM.

AMTrombley0924

If you make a backup of your stock ROM after rooting, you could always boot into recovery, and flash it. From there, you could unroot with the phone plugged in. Who knows, maybe it's a software problem and flashing back to stock will help your battery problem. Either way, you need to flash back to your stock ROM before unrooting.

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rlafleur

So I did make a back up of the stock 2.1 ROM. Is there a way to unroot the phone without reflashing the phone? This would get me into a fully supported config where I could return the phone under warranty. If not, is there a way to extract the rom from the aria_rom.exe file provided by AT&T and reflash that way? I can't use their utility *requires* 30%, but the phone is reporting a dead battery.

thizasian

My phone is also having that same exact problem. Is there no way to fix it? Or must it just be replaced with a new phone?