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Old September 10th, 2012, 05:56 AM   #1 (permalink)
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Default Dock not recognised

So I sent my Prime back (without dock) and they have fixed the camera, white spot on screen and changed the wifi module.

Now it won;t recognise the dock

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Old September 10th, 2012, 11:46 AM   #2 (permalink)
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They want me to send it back again
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Old September 11th, 2012, 03:12 AM   #3 (permalink)
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That is very strange. When I sent my Prime back for a camera fault I sent it in without the dock and it worked fine afterwards. :/ Does the unit charge up ok and work ok if you plug it into your PC?
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Old September 11th, 2012, 03:28 AM   #4 (permalink)
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Unit works perfectly - GPS attachment and connecting to PC flawless.

The keyboard is the issue just doesn't seem to recognise it, a couple of times I have wiggled it around and it says the keyboard is there but with no charge and I can't use it, yet the keyboard seems to take a charge on its own - very annoying.
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Old September 11th, 2012, 04:29 AM   #5 (permalink)
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That is very odd. Best of luck getting it sorted Oblig.
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Old September 11th, 2012, 04:35 AM   #6 (permalink)
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Battery is dead on mine, so I can't confirm, but I believe the first time you dock it you must choose to use that keyboard vs on screen?
What happens when you open up a text box? Does the on screen KB pop up while you're docked? Does it give you the option to change text input?
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Old September 11th, 2012, 05:09 AM   #7 (permalink)
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Tried opening text boxes and looking in the settings it just won't play ball!
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Old September 14th, 2012, 09:04 PM   #8 (permalink)
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I'm assuming you've checked the dock settings? Also, have you tried a factory restore?
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Old September 18th, 2012, 07:18 AM   #9 (permalink)
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It has been returned all now working perfectly - the label says 'no fault found' weird indeed. They have not suggested a charge either
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