DEAD_B50_UK

Hi guys, I hope someone here can help me. i've got a 15 month old asus transformer TF101 and keyboard. Its died i think. the screen is faulty. It turns on but all i get is the rear illumination of the screen lighting up and nothing else. the caps lock light works on the keyboard and the touchscreen is active as i can turn it off by holding the side power button for a few seconds then touching the appropriate place on the screen where the power off option is, (despite the screen being blank). i've tried all reboot, hard reset, etc on the forums advice sections. I've spoken to asus who don't want to know as its just out of warranty. They will look at it for a fee. I've taken it apart and made sure the screen plug is in tight and its fine. i spent ages going over the pcb to see if there are any damaged connections but all seems fine. Really gutted as it was great before it died! if anyone can help or advise i'd be really gratefull. Thanks.

Last edited by DEAD_B50_UK; December 1st, 2012 at 04:45 PM.

El Presidente

Hi there!

I'm not sure tbh, it sounds really odd. Do you have a mini HDMI cable you can use to plug it in to an external display? Does that work?

How much did Asus say they'd charge for a fix btw?

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DEAD_B50_UK

Hi, It works via a Mini HDMI on another tv.

ASUS wanted £45 to get it collected and tested but that doesn't include any work. Thats just for carriage and an assesment. They were very apologetic about it breaking down . "but it is over 12 months old so its out of warranty". Thats all i got from them. I know i'm probably cutting my nose off to spite my face but I don't want to pay that money plus god knows how much more to get it repaired.

AutobahnSHO

maybe check this out???

Replacement Bezel