March 15th, 2013, 09:50 AM
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Join Date: Mar 2013
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TF101 will only power on if I have it connected to external power
I have a TF101 that will only power on if I have it connected to external power and the battery does not charge. The battery shows as being at 27%. If I try to power it on without having it connected to a power outlet nothing happens. If I plug it in and power it on it turns on but does not show the battery as charging. While it's plugged in it works without issues but if I unplug it the tablet powers off. I have already tried returning it to factory default settings with no luck. I have also tried upgrading it to the latest firmware with no luck. I also have a TF300 and have tried charging it with that power connector but with the same results. Out of despiration I replaced the battery. Before battery replacement it behaved the same but was unable to detect what the battery level was at, making believe it was a battery issue. With the new battery it started at 25% and powered on normally. I then plugged it in to charge and after 5 minutes the charge symbol on the battery icon went away, it was at 31%. From there on I could still turn it on without the external power connected until it got down to 27% and now the issue is back.
I have only tried charging it via wall outlet as I do not have USB 3 on my computer to charge from.
Does anyone have any ideas on how to fix this?