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Old December 14th, 2012, 09:36 AM   #1 (permalink)
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Thumbs down Infinity instability and lag issues

Hello, new to the forum out of frustration with my Asus Infinity tablet. I purchased it in July and had lag issues, rebooting, blank screens, wallpaper going back to Asus stock, old deleted emails reappearing, launcher not responding, task mgr quitting, notification bar lags, browser lags and general slowness that made it a pain to use. Asus support suggested I wait for the JB update which hit in Octish i believe. Same above issues after JB update. I sent it back to Asus in Nov and they reset the OS. Same exact issues (I have print screens). I sent it back again and rcvd a replacement 12/11/12. This time I was very careful about which apps I loaded. I uninstalled anything that I didn't absolutely need (no games for my kids), however, I'm not expert enough to know which bloatware to delete. Still, why do you have to delete something that comes with this unit to make it work? I saw one thread where a user deleted even Chrome! I'm having the exact same issues so I headed to the forums again. I performed a cold boot but I still have the same issues. I have read where many don't have issues and many do, so I don't get it. I don't root my Infinity, it's all stock. On a similar note, I have a Nexus 7 that does not exhibit any of the same issues. I plan on contacting Asus support again but thought this string may prompt other users to offer help.....or empathy

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Old December 14th, 2012, 08:44 PM   #2 (permalink)
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I'm sorry you're having so much trouble with yours. Although mine is not all peaches and cream I don't have the issues you do. That being said; will I buy another Asus tablet? I'm not sure. I like alot of things about it (especially the keyboard attachment) but it does have some glitches. I wish they would do more research of their products before rushing them out the way they do. For example, I don't understand why they pushed the Infinity out the door with ICS while the Prime was still out there. Why not just install JB on the Infinity and work the bugs out then release it? I do love the fit and finish of this thing though but I would change some things if it were up to me.
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Old December 14th, 2012, 10:12 PM   #3 (permalink)
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I think I'm done with my TF700. The lag and hesitation is ridiculous! This tablet is about as smooth as #1 sandpaper.

I'll probably use my TF700 for a picture frame and replace it with the Samsung Note Tablet.

I don't know what happened to this machine because it was to be comparable to the
ipad3. As much as I dislike apple, the TF700 just can't come close!
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Old December 15th, 2012, 01:56 PM   #4 (permalink)
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I think I'm done with my TF700. The lag and hesitation is ridiculous! This tablet is about as smooth as #1 sandpaper.

I'll probably use my TF700 for a picture frame and replace it with the Samsung Note Tablet.

I don't know what happened to this machine because it was to be comparable to the
ipad3. As much as I dislike apple, the TF700 just can't come close!

yup I second that! no matter how much updates they do they still lags and get error messages. Everything runs in the background on android systems thats why, I`m not a big fan of ipads either (wife have one) but damn the ipad runs smooth and reliable and lots of accessories. I`ll give mine to my 7yr old since he loves playing games on it and I'll buy an the latest ipad next year or windows tablet.
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Old December 17th, 2012, 04:50 PM   #5 (permalink)
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Is there anyone out there not having issues...... actually using their Infinity and enjoying it???
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Old December 17th, 2012, 05:03 PM   #6 (permalink)
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Me! I have had very few problems with my Infinity. When I do, it always boils down to some app running in the background. The latest culprit was AdBlock Plus. Once I turned that off, everything returned to normal. I have nearly 500 apps installed and only a few have turned out to be Bad Apples (pun intended).
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Old December 18th, 2012, 06:28 AM   #7 (permalink)
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Thanks TB. How did you know AdBlock was causing issues?
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Old December 18th, 2012, 10:24 AM   #8 (permalink)
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I myself have had no issues at all with my TF700T and i have loaded it up with apps. It has been a great buy.

I usually consider additional addons and eyecandy when running any platform now a days due to the fact that they are always involved when my PC's have slowdowns and issues.

Thanks to forums like this one and folks like TexasBadger that posts their experiences to help others. This is what I really like about the Open Source platform, knowledge without attitude. Long Live Android
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Old December 18th, 2012, 06:16 PM   #9 (permalink)
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Update: Asus support asked that I wipe my Infinity. This is the first wipe for the replacement which showed instability from day 1. I wiped, and then waited for my apps to download (about 55). I then restarted and began using by surfing, emailing and catching up on news. First issue web pages wouldn't load. For testing purposes I used my phone simultaneously on the same network and had no issues. Then USA Today quit working then email would not connect and finally Task Mgr quit. I checked running programs and only had 4-5 running at a time. Again, no issues with my SN2 running side by side. I don't get it? Does anyone have any theories?
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Old December 19th, 2012, 09:01 AM   #10 (permalink)
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Try wiping it again, and this time don't automatically download those 55 apps. Now surf, email etc and see if it still lags. If not, then it's likely that one of your apps is causing a problem.

I'm one of the ones that doesn't have any problem with mine. But neither do I have it loaded up with apps - I don't know the exact count, but it's probably about 20 - 25. Sure, every now and then it will lag for a second or two, but it's not often and it's not long, so I don't get to concerned about it.
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Old December 19th, 2012, 09:22 AM   #11 (permalink)
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Helpful thank you. How do you pinpoint a troublesome app? Also I run the same exact apps on my phone and Nexus 7 with no issues......
Btw- I sent a lot of info to Asus tech support and their reply was to call the US service center for another RMA (3rd return).
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Old December 19th, 2012, 12:58 PM   #12 (permalink)
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The 'easiest' way to find a problem app is to load them back on one at a time, then use your device again to see if the lag is back. It's a PITA to do and takes quite a while (days, with all 55 apps) but you'll know which one(s) is giving you grief.
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Old December 22nd, 2012, 01:40 AM   #13 (permalink)
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I did a "factory data reset" from the settings menu, so far this seems like a totally different tablet! I hope it continus to perform this good in the future.
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Old December 25th, 2012, 07:39 PM   #14 (permalink)
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The 'easiest' way to find a problem app is to load them back on one at a time, then use your device again to see if the lag is back. It's a PITA to do and takes quite a while (days, with all 55 apps) but you'll know which one(s) is giving you grief.
One more thing to think about - after installing an app, don't just play with it for 5 minutes - use it for a while, in particular using he app that you just installed, as well as rebooting the tablet after app installation. Sometimes the instability only occurs after an app has been running for a while.
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Old December 31st, 2012, 04:26 PM   #15 (permalink)
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I hate seeing these kinds of threads and feel bad for those having issues. For the amount of money spent for an Infinity the user experience should be more consistently positive. I'm a new Infinity owner and so far it has been smooth sailing. I'm still on ICS as I plan unlock once I know my Infinity is solid hardware-wise. This makes me wonder if it is the Jellybean update causing the issues. If so I expect Asus will step up and correct the issue. I don't see how they can afford not to. Isn't Asus known for frequent updates and good software support?

Sent from my ASUS Transformer Pad TF700T using Tapatalk HD
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Old January 4th, 2013, 03:10 PM   #16 (permalink)
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I hate seeing these kinds of threads and feel bad for those having issues. For the amount of money spent for an Infinity the user experience should be more consistently positive. I'm a new Infinity owner and so far it has been smooth sailing. I'm still on ICS as I plan unlock once I know my Infinity is solid hardware-wise. This makes me wonder if it is the Jellybean update causing the issues. If so I expect Asus will step up and correct the issue. I don't see how they can afford not to. Isn't Asus known for frequent updates and good software support?

Sent from my ASUS Transformer Pad TF700T using Tapatalk HD
It's not JB specific - the hardware in the Infinity is subpar, especially when it comes to the Flash used for (internal) storage. The Infinity flies in most things, but I guarantee that if I took my browser with B2R running versus yours, I'll win hands down every time.

What are the first three letters (CXX) of your serial number?
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Old January 5th, 2013, 04:01 PM   #17 (permalink)
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My serial is C9O (Or C90, can't tell) and I'm very happy with it. I have read all about the slow I/O, which is unfortunate, with all the folks reporting so many more issues after upgrading to JB, it seems there are software issues and therefore opportunity for Asus to make things better.

Having said that I'm seeing postings about a new app called Seeder that helps to reduce stutter and make things run smoother. There are really positive reviews on Google Play. Maybe this will help the folks with a lot of lag.


Sent from my ASUS Transformer Pad TF700T using Tapatalk HD
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Old January 9th, 2013, 10:52 AM   #18 (permalink)
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My serial is C9O (Or C90, can't tell) and I'm very happy with it. I have read all about the slow I/O, which is unfortunate, with all the folks reporting so many more issues after upgrading to JB, it seems there are software issues and therefore opportunity for Asus to make things better.

Having said that I'm seeing postings about a new app called Seeder that helps to reduce stutter and make things run smoother. There are really positive reviews on Google Play. Maybe this will help the folks with a lot of lag.


Sent from my ASUS Transformer Pad TF700T using Tapatalk HD
C90 reports have been few and far between.

As for Seeder, well, there is an article / blog post (XDA?) about why this may not be a good idea.

I have it now, and it is not helping one iota.
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Old January 12th, 2013, 04:53 PM   #19 (permalink)
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I've had a few issues with my infinity and have been considering getting a nexus 10 or a certain other tablet as my wifes does not appear to suffer any of the problems I do. Granted she has almost no apps and I have 50+. I have been trying a simulated battery removal that has had some success as well as a cold reboot.

Lately to try to help more as I've heard that an alternative tablet gives processor priority to front apps, I have disabled all background processes using the developers options in the settings menu. It appears to have worked. Give it a go and let us know how you get on or am I being wishful as I hate fruit based technology and love sweets!
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Old January 12th, 2013, 09:52 PM   #20 (permalink)
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I'm on my third Infinity and hopefully I wont have to take this one back. Best Buy has been good to me. So far I haven't had any issues but I just got it. I do have a question though. Is there any way the keyboard could cause some of the issues being reported? The reason I ask is because I haven't attached the keyboard yet and it seems really smooth so far.
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Old January 16th, 2013, 09:10 PM   #21 (permalink)
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I've been playing around with my replacement with pretty good success. They reset my new replacement (3 returns) which is a C9O serial #. It has rebooted twice, once while surfing and once checking email but I can live with that since in general I can surf news and get emails in the morning, uninterrupted . I have not used the keyboard yet. Asus did put a sticker on my device that says, "90 day warranty". I plan on calling and arguing that since I bought it July 2012. As a refresher they reset the OS of my original unit 2 times, I had the same issues, replaced with new (C9O), same issues, then reset the new replacement and now I have stability. I did load the same apps I always have since they don't cause issues with my Note 2 or Nexus 7. I would be interested to know what the fix was and/or issue since the RMA paperwork does not detail anything......
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Old January 16th, 2013, 11:23 PM   #22 (permalink)
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Default Re: Infinity instability and lag issues

I will say this - just prior to the new (10.4.4.25) update being known and available, I got y first Black screen - I was reading a book in the Kindle app when it arbitrarily rebooted - frustrated, I went off to get some coffee, and came back to a black screen. Took several presses on the power button before it rebooted again and booted normally I was a bit scared.

Since then I got the new update, and the thing seems a lot more responsive. We'll see how things go in the long run...but I'm still going to RMA this for a C9O build so I can (hopefully) get a device till on 9.4.5.26 and use nvflash to back it up and then unlock and ROM it.
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Old January 20th, 2013, 05:32 PM   #23 (permalink)
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I am done with it. Just sold it on eBay. Wasted too much of my life trying to get it to work correctly.
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Old January 20th, 2013, 06:12 PM   #24 (permalink)
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Me too. I really appreciate the help you guys have given me but I took my third Infinity back to Best Buy for the same thing (the black line) and when the Geek Squad guy told me I could get a refund I jumped on it. I'll be hanging my hat over in the Nexus 10 lounge mostly. I haven't advertised my TF201 keyboard in the classifieds yet but if anyone is interested you can PM me as I don't need it anymore.
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Old January 28th, 2013, 06:17 AM   #25 (permalink)
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I'm happy to report that my Infinity is stable and fun to use again. I am traveling for one week so that will be a final test. I will report back.
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Old February 7th, 2013, 07:48 PM   #26 (permalink)
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Still good. Wish I knew what they did to fix it after 2 returns, a replacement and another return.... I'm happy!
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Old March 9th, 2013, 03:15 PM   #27 (permalink)
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I've had my TF700T since Jan and, except for some lag issues. am very happy so far. My s/n begins with "CB0". Is the C90 mentioned in these posts newer than mine?
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Old March 9th, 2013, 09:52 PM   #28 (permalink)
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With the revision of 4.1.1 in January it fixed a bit of stability issues on the tf700, however it is not noticable until you did a full reset. With 4.2.1 coming out in the next month or so Hopefully it will solve some problems but I am sure it will bring more. Also after a month or two or use, if hardware problems havent occured more then likely they wont unless it was from a drop or something. Dead pixels and black lines occur on the tf700 at times but usually a few restarts solves it in the end. I personally after 2 months of having mine i unlocked it, flash twrp via fastboot, and flashed Cromi/CleanRom. Have had no problems since. The only thing I do hate is I like testing and forget to do backups and lose stuff, but other then that I have a pleasant time on my tf700. Some lag occurs due to the Tegra3 having to push a full hd screen but I would expect if it is not caused from faulty driver or something in that area it would be happening to the nexus 10 similarly.

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Old March 9th, 2013, 09:57 PM   #29 (permalink)
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^^^^ So true. I can't believe I didn't unlock and put CROMI on it sooner. It fixed so many issues that I was having. It really is a shame that I had to do it in the first place, but at least there was something I could do rather than just having to live with it.
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Old March 9th, 2013, 10:03 PM   #30 (permalink)
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^^^^ So true. I can't believe I didn't unlock and put CROMI on it sooner. It fixed so many issues that I was having. It really is a shame that I had to do it in the first place, but at least there was something I could do rather than just having to live with it.
I 100% agree with you haha. both Cyanogen and Cromi both work perfectly on the tf700. There are a few others but none are as good as those 2. It fixes most issues and I am eager to see sbdags 4.2.1 Cromi version.

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Old March 11th, 2013, 02:58 PM   #31 (permalink)
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I have issues with mine, but I'm still happy with the device. I guess it's the level of tolerance we each have to glitches. That said, I'd seriously think twice before getting another ASUS device.

I have not explored flashing a custom ROM. But I am bootloader unlocked and rooted. I've read in multiple forums now that Cromi seems to fix all issues that ASUS seemed to struggle with. I may give this a shot.

I'm a big fan of the easy bootloader unlock. I've never been one to worry about warranty. If something fails, it's gonna be hardware, not my firmware tinkering. And if it's indeed hardware, I can make a good warranty case that unlocking had nothing to do with the problem.
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Old March 11th, 2013, 06:34 PM   #32 (permalink)
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I have issues with mine, but I'm still happy with the device. I guess it's the level of tolerance we each have to glitches. That said, I'd seriously think twice before getting another ASUS device.

I have not explored flashing a custom ROM. But I am bootloader unlocked and rooted. I've read in multiple forums now that Cromi seems to fix all issues that ASUS seemed to struggle with. I may give this a shot.

I'm a big fan of the easy bootloader unlock. I've never been one to worry about warranty. If something fails, it's gonna be hardware, not my firmware tinkering. And if it's indeed hardware, I can make a good warranty case that unlocking had nothing to do with the problem.
Cromi work great, as well as cyanogen Mod. I have been experimenting on both and I am finding that Cyanogen Mod seems to have more stability. The browser seems seems to run better on cyanogen mod, with browser2ram but since is it a 100% non-stock it will have its minor issues. Cromi is an awesome Rom and go between both Cromi and Cyanogen mod to test things out. The only problem is it seems each has its own kernal so you have to install it fresh, then restore the backup over it to get the same kernal and such together. But eithe ror works great and since you are already rooted, download GooManager, install openscript recovery, then just simply flash. After, after flashing from the stock rom you do not want to go back as installing the stock will wipe your custom recovery. Either way, there is no point in going back to stock, as Cromi runs better overall. Over in XDA someone was selling their tf700 and asked about if they should put stock back on it. In truth that would just be a mistake as the stock runs worse than Cromi. And it wouldnt hurt anything leaving it Cromi. In truth this tablet only has its problems with lag, hardware wise is the Tegra 3 having a tough time pushing a full HD Screen. The tf700 was one of the first if not the first with an hd screen. Plus the dock for typing which is a huge plus over tapping or swyping. Anyways let me finish this paragraph off with good luck and will tell you that you will not be disappointed with Cromi, or Cyanogen mod, whichever you choose from. Happu Flashing.

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Old March 11th, 2013, 06:47 PM   #33 (permalink)
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Default Re: Infinity instability and lag issues

In all serious novox, you'd be amazed how much better it runs with cromi. I was complacent with the lag, and decided to do it on a whim. Now that I have, I feel like a fool for not doing it sooner.

I always had to run it in performance mode to make it bearable. I can now use it in balanced mode and still not experience lag.
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Old March 12th, 2013, 04:41 PM   #34 (permalink)
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Yep, what JHawk said
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Old March 14th, 2013, 12:31 PM   #35 (permalink)
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for others following this thread, CROMI refers to CleanROM Inheritance.
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Old March 28th, 2013, 05:57 AM   #36 (permalink)
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How do you install CROMI?

I'm going to use my Tf700 for a paper weight and get the Samsung Galaxy Note 10.1 if I can't resolve the lag issues!!!
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Old March 28th, 2013, 07:45 AM   #37 (permalink)
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Default Re: Infinity instability and lag issues

You have to be unlocked, and rooted with custom recovery installed. Once you agree at that point, download the rom provided by the link in the all things root guide. Once downloaded, flash that in custom recovery. After is done installing, reboot and you'll be running cromi
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Old March 28th, 2013, 04:26 PM   #38 (permalink)
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Quote:
Originally Posted by jhawkkw View Post
You have to be unlocked, and rooted with custom recovery installed. Once you agree at that point, download the rom provided by the link in the all things root guide. Once downloaded, flash that in custom recovery. After is done installing, reboot and you'll be running cromi
1. Unlock your boot loader via the ASUS Unlock tool(which voids factory warranty)
2. Install a custom recovery, Via fastboot or rooted device, I suggest use the ADB tool that will automatically fastboot for you, and use TWRP 2.4.4 as it is the only one that is thought that is going to work on the new bootloader when ASUS releases 4.2.1. Can only help prevent bricking in the future.
3. Nandroid Backup your current rom in TWRP by clicking backup. Name it what you wish and just backup what is already checked.
4. Download Cromi 3.4.6, put it on microSD card, and boot into TWRP 2.4.4 and flash/install. If you do not know what to pick, just go with what the installer already has checked.
All of the programs can be found over at XDA. The unlock tool is at ASUS for download or can be downloaded from XDA as well. The ADB tool and cromi ROM are in the Development section of XDA. I would read over all of the guides and such before doing anything just to make sure you got it down. The only one that can do it is you, so hopefully you do it right and do not end up with a real paperweight.

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Old May 7th, 2013, 09:40 PM   #39 (permalink)
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Not sure if this was brought up or not but I did some research on slow TF700T and found a reference to limiting the number of background processes under the developer options. I enabled developer options and limited background processed to 4. All I can say is I wish I found this sooner. Night and day difference. The tablet is super responsive to changing and opening apps. I have not found any downside to this setting so far but so far, so good.

Anyone else found this recommendation to be helpful?
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Old May 8th, 2013, 04:22 PM   #40 (permalink)
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Not sure if this was brought up or not but I did some research on slow TF700T and found a reference to limiting the number of background processes under the developer options. I enabled developer options and limited background processed to 4. All I can say is I wish I found this sooner. Night and day difference. The tablet is super responsive to changing and opening apps. I have not found any downside to this setting so far but so far, so good.

Anyone else found this recommendation to be helpful?
BOOM! This is good stuff. Will have to research if there is a downside but talk about instant gratification.
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Old May 8th, 2013, 09:11 PM   #41 (permalink)
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Sounds great! How/where do I enable developer options?

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~

Found it! Jelly Bean took away Developer Options. Here is the way to bring it back and speed up your TF700T ...

1] Go to Settings > About

2] Tap 7 times (exactly 7) on Build Number.

3] Developer Options has now been restored.

4] Go to Settings > Developer Options

5] Scroll down to Limit Background Processes, click here and select 4.

6] Enjoy your new tablet!
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Old May 8th, 2013, 09:32 PM   #42 (permalink)
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Sounds great! How/where do I enable developer options?
Click the build number 7 or so times under settings then about tablet.

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Old May 8th, 2013, 10:15 PM   #43 (permalink)
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I should create an app that does this for us. I can pack it with 20mb worth of files just to make you think it is a complex fix that is actually doing something. It will ask for network, phone, text access.
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Old May 8th, 2013, 10:26 PM   #44 (permalink)
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I returned it a day later.


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Old May 9th, 2013, 07:49 AM   #45 (permalink)
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I returned it a day later.



That is too bad. Sorry to hear that.



Considering how simple this is to implement, I am surprised that Asus did not just change the standard limit to the number of processes that can run in the back ground. Surely they have tools to monitor things like run queue and can properly prioritize processed which directly relate to user input to make this work seamlessly. How embarrassing!
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Old May 9th, 2013, 07:55 AM   #46 (permalink)
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It makes sense that this helps the lag issues, but it does cripple the multi tasking capabilities. Part of the rain ios runs so smoothly is because it prohibits simultaneously running tasks. It's too bad Asus couldn't fix the issue where the developer who makes cromi could.
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Old May 9th, 2013, 08:17 AM   #47 (permalink)
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Also, it seems that each time we restart, the number of background processes goes back to standard limit. Need to see if I can reach out to Asus to get this as a persistant setting.
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Old May 9th, 2013, 08:28 AM   #48 (permalink)
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Quote:
Originally Posted by jhawkkw View Post
It makes sense that this helps the lag issues, but it does cripple the multi tasking capabilities. Part of the rain ios runs so smoothly is because it prohibits simultaneously running tasks. It's too bad Asus couldn't fix the issue where the developer who makes cromi could.

Well, I suspect all of the junk we download must have autostart features to them that just overwhelm the OS. Granted, the OS should be able to properly prioritize these settings. In the absence of proper prioritization, just keep them from all running at once. Google should be warning us in the play store when we download an app that it is autostarting processes, just like they warn us of the abilityy for an app to control phone or messages. Just a theory.
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