December 4th, 2012, 09:39 PM
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#2 (permalink)
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Senior Member
Join Date: Jun 2011
Location: Southern California
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If a factory reset isn't working I would send it back to the factory. You didn't say anything about unlocking the bootloader so your warranty should still be OK.
A factory reset should have taken care of your issue.
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Is there a reason you're not rooted yet??
Do the right thing and hit THANKS! 
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