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Old December 25th, 2011, 06:13 AM   #1 (permalink)
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Default Brand new Tablet - but can't register!!!??!

Greetings, all, and Merry Christmas!!

We bought our daughter a Nook Tablet for Christmas, and it looks terrific - but for one problem - how do we register it?

The startup video that is supposed to launch the registration process never played on her unit when she started it up. This was a brand-new, sealed, out-of-the-box unit, and we can't find anywhere to change or set up the device's registration. Any suggestions?

Thanks,
Dave

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Old December 26th, 2011, 09:31 AM   #2 (permalink)
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You could try a factory reset, but it will wipe everything from the device including downloaded apps.

1- hold power button down for ~5sec to turn off device (not just sleep)
2- simultaneously press and hold the Nook and power buttons until the factory reset screen appears, 30 sec or so. Follow the direction and you should be good to go.
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