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Old October 10th, 2012, 06:29 PM   #1 (permalink)
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Default Boost network problem in st. Croix, u.s. Virgin islands 00820

For soooo many months there has been a HUGE problem with making and recieving calls, severely delayed text messages and delayed voicemails. Calls are hardly ever recieved and outgoing calls usually drop. Text messages come in hours or days late and so do voicemails. It has been confirmed that most or all boost phones in this area experience this issue at random times. PLEASE FIX THIS BOOST MOBILE!!!!!!! I speak for many people when i say that we are beyond tired of carrying around and paying for phones that are practically useless when we need them most!!! I dont know where else to turn because im tired of talking to costumer service reps and the problem is never resolved...... it is not a phone issue. It is a NETWORK issue!!! PLEASE FINALLY DO SOMETHING!

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Old October 10th, 2012, 06:41 PM   #2 (permalink)
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You'd probably have better results if you post on their Facebook page. Post the request on FB and let others know that they should do the same. Hopefully it'll gather some traction and Boost mobile will do something about it.
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Old October 10th, 2012, 07:05 PM   #3 (permalink)
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Great idea! Thanks a bunch!!
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Old October 12th, 2012, 02:56 AM   #4 (permalink)
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kolosus is absolutely right.. PR reps care much more about you being happy then customer service reps do.. but PR reps don't usually notice you till you make a stink go get em kristin
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Old October 16th, 2012, 11:30 PM   #5 (permalink)
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Quote:
Originally Posted by kristinasarran View Post
For soooo many months there has been a HUGE problem with making and recieving calls, severely delayed text messages and delayed voicemails. Calls are hardly ever recieved and outgoing calls usually drop. Text messages come in hours or days late and so do voicemails. It has been confirmed that most or all boost phones in this area experience this issue at random times. PLEASE FIX THIS BOOST MOBILE!!!!!!! I speak for many people when i say that we are beyond tired of carrying around and paying for phones that are practically useless when we need them most!!! I dont know where else to turn because im tired of talking to costumer service reps and the problem is never resolved...... it is not a phone issue. It is a NETWORK issue!!! PLEASE FINALLY DO SOMETHING!
wrong thread to post that bud
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Old October 23rd, 2012, 12:32 PM   #6 (permalink)
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Thanks captain obvious.....i was already informed of that.
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