Go Back   Android Forums > Android Carriers > Boost Mobile

test: Reply
LinkBack Thread Tools
Old February 26th, 2013, 02:53 PM   #1 (permalink)
Junior Member
Thread Author (OP)
Join Date: Mar 2012
Gender: Male
Posts: 81
Device(s): HTC Evo 4G LTE
Carrier: Not Provided

Thanks: 19
Thanked 24 Times in 19 Posts
Angry Missing Money From My Boost Account

I enrolled in auto-boost about a year ago. I'd been reluctant to do so because frankly I don't like giving out my CC info and allowing companies to charge my account willie-nillie.

When I signed up for auto-boost a year ago, I had a balance of $9.90 in my account. Since then, they've been billing my CC for my monthly bill amount and my account balance has remained the same. In fact, I've been meaning to change my auto-boost so that it would use up the $9.90 balance.

I switched carriers last month but kept the Boost account active in case I had problems--didn't want to loose my shrinkage level that took 18 mos to reach.

Well today I went to close my Boost account only to find that the $9.90 balance is now $2.70 Not a big deal, but, hey, it's my money! When I go into my account history, it shows no charges for the past 4 mos (that's as far back as I can go) and when I called CS they said the same thing---it's as if there never was $9.90 in my account.......I actually grabbed a screenshot of my account balance back in January, so I can prove they are wrong, but the bigger issue to me is that they took money out of my account without my permission and their system shows no record of it.

Something is wrong, and it feels like a cover-up to me. I know it's not a lot of money, but, if they took even $3 a mo. from everyone's account, that would add up to a LOT of money......

Just a heads up--watch your account balance!!!

Droidwerks is offline  
Last edited by Droidwerks; February 26th, 2013 at 03:49 PM.
Reply With Quote
sponsored links

Go Back   Android Forums > Android Carriers > Boost Mobile
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

All times are GMT -5. The time now is 01:33 PM.
Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.