Go Back   Android Forums > Android Phones > Samsung Captivate > Captivate - Support and Troubleshooting

New Forums: Nexus Player | Nexus 9
test: Reply
 
LinkBack Thread Tools
Old August 8th, 2010, 02:38 PM   #1 (permalink)
New Member
Thread Author (OP)
 
Join Date: Aug 2010
Posts: 6
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default Can't open email attachment

I have the Samsung Captivate and I'm totally new. I'm having problems opening my email attachments (pdf and xls). I found this thread, but I'm still confused. I can't seem to find "open unknown apps" nor "Unknown Sources" in my Settings.

Advertisements
aylee is offline  
Reply With Quote
sponsored links
Old August 8th, 2010, 04:11 PM   #2 (permalink)
New Member
Thread Author (OP)
 
Join Date: Aug 2010
Posts: 6
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

Forgot to paste the link of the thread I found: http://androidforums.com/introductions/131856-samsung-captivate-cant-open-e-mail-attachment.html
aylee is offline  
Reply With Quote
Old August 9th, 2010, 04:31 PM   #3 (permalink)
New Member
 
Join Date: Aug 2010
Posts: 3
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default Can't open attachments

I'm having the same problem, I don't see any open unknown apps when looking through application settings. I am a recent convert from an iphone, and other than this problem I have been happy with the switch. I'm trying to open a word document. It just says "this attachment can't be displayed". Help, please!
Leighok is offline  
Reply With Quote
Old August 9th, 2010, 05:33 PM   #4 (permalink)
Member
 
Join Date: Nov 2009
Posts: 209
 
Device(s):
Carrier: Not Provided

Thanks: 9
Thanked 1 Time in 1 Post
Default

yep happens to me too,i just wait till i get home and view on computer.sorta sucks but until somebody can help thats how i do it
canrunin is offline  
Reply With Quote
Old August 9th, 2010, 05:50 PM   #5 (permalink)
Ex CEO-DNPSEA foundation
 
shawn1224's Avatar
 
Join Date: Dec 2009
Location: Houston, TX
Gender: Male
Posts: 2,181
 
Device(s): Samsung Galaxy Note 3 - 32GB Gold iPhone 5s - 16GB Nexus 7 (2nd gen) - Chromecast
Carrier: Verizon

Thanks: 188
Thanked 290 Times in 208 Posts
Default

You can download apk attachments from the gmail app but you have to log into gmail thru the browser to download all other attachments.

It sucks I know.
__________________
life is one huge game that infinite awareness has with itself
shawn1224 is offline  
Reply With Quote
Old August 9th, 2010, 06:34 PM   #6 (permalink)
New Member
 
Join Date: Aug 2010
Posts: 3
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default Here's an option

Here's the response from support-worked great for me!





This document instructs customers how to download Quickoffice software for the at&t Captivate. Quickoffice allows mobile professionals to view and edit the following documents:
  • Word
  • Excel
  • Word Excel PowerPoint
  • Word Excel PowerPoint PDF (Read-Only)
To download the Quickoffice software for the at&t Captivate:
1. Open the Android Marketplace
2. Tap on the Search button and type in "Quickoffice Captivate"
3. Select Quickoffice for Captivate
4. Select Install
5. Touch OK to download and install the application
6. Open Applications and select Quickoffice
NOTE: This will be a free application for at&t Captivate owners only. The paid version will also be available for selection on the Android Market Place for $14.99.
What are the benefits of using Quickoffice?
In addition to opening and editing documents, Quickoffice has tools that make these activities easy on a mobile device such as:
  • Pinch-zoom allows for easy viewing of Microsoft Excel spreadsheets and Word documents.
  • Access to remote storage such as Dropbox, Box.net, and Mobile me for safe and secure storage.
  • Desktop quality rendering to show the same quality you would see on a standard desktop but on a mobile device.
  • Powerful search feature to find your documents quickly and effectively.
  • Thumbnail images of the files for easy document management
Leighok is offline  
Reply With Quote
Old January 14th, 2011, 12:22 PM   #7 (permalink)
New Member
 
Join Date: Jan 2011
Posts: 1
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

I redirected emails from my business account to gmail acount. When I get email which consists no att whit some text in body and when it redirects to gmail (pc and android phone) i get a message WITH att named untitled attac... and cant open it. BTW, i CAN open another att which was there in the first place (before redirecting). What is going on?
yxcv321 is offline  
Reply With Quote
Old January 16th, 2011, 05:26 PM   #8 (permalink)
New Member
 
Join Date: Jan 2011
Posts: 1
 
Device(s): Samsung Captivate
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

I can't seem to open an attachment(picture) attached to a text message. I also just got started with a "smart" phone and am beginning to wonder if it's smarter than me!
rootboyslim is offline  
Reply With Quote
Reply


Go Back   Android Forums > Android Phones > Samsung Captivate > Captivate - Support and Troubleshooting
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -5. The time now is 03:08 AM.
Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.