Football Fans: Download the 2012 Schedule App from Google Play!


Go Back   Android Forums > Android Phones > Samsung Captivate > Captivate - Support and Troubleshooting



Reply
 
LinkBack Thread Tools
Old September 22nd, 2010, 11:40 AM   #1 (permalink)
New Member
 
Join Date: Aug 2010
Posts: 13
 
Device(s):
Thanks: 0
Thanked 0 Times in 0 Posts
Default Update Failed

tired to update my phone and it says update failed then i reset my time and data and checked again now it says no updates firmware seems to be jh7 i was rooted but i unrooted with a 1 click thing

is there anyway to force the update like a file with the new firmware with odin that i can download?

anyone else having update failed messages? but still seem jh7 firmware but gps still sucks?

Sheon is offline  
Reply With Quote
Sponsors
Old September 22nd, 2010, 11:43 AM   #2 (permalink)
New Member
 
Join Date: Sep 2010
Posts: 5
 
Device(s):
Thanks: 0
Thanked 0 Times in 0 Posts
Default

Same thing happend to me, I thought it might have been the one click lag fix
alme1304 is offline  
Reply With Quote
Old September 22nd, 2010, 11:51 AM   #3 (permalink)
Junior Member
 
Join Date: Jul 2010
Posts: 39
 
Device(s):
Thanks: 0
Thanked 1 Time in 1 Post
Default

I did not have a problem.

1. Downloads update to phone.
2. Automatically reboots.
3. Update installs, includes a status bar.
4. Automatically reboots again. Note: Startup takes longer than usual.
5. "Congratulations" is on the screen notifying you of a successful update.
RingMe is offline  
Reply With Quote
Old September 22nd, 2010, 12:17 PM   #4 (permalink)
Senior Member
 
skinien's Avatar
 
Join Date: Jul 2010
Posts: 596
 
Device(s): Thunderbolt
Thanks: 47
Thanked 77 Times in 58 Posts
Default

I had OCLF. Update failed after downloading.

Removed Lag fix and un-rooted. Update still failed (noticed it failed at 50%).

Any users who used RyanZA's OCLF successfully update? If so, did you leave the lag-fix/root or did you reverse the changes?
__________________
Your name here.

iPhone 3G -> Captivate -> Atrix -> Thunderbolt
skinien is offline  
Reply With Quote
Old September 22nd, 2010, 01:07 PM   #5 (permalink)
Member
 
Join Date: Jun 2010
Posts: 127
 
Device(s): T-MO G2x, T-MO Nexus S
Thanks: 22
Thanked 5 Times in 4 Posts
Default

Mine keeps going to 34% then stalls a bit then goes to 50% and then fails.
pinbak is offline  
Reply With Quote
Old September 22nd, 2010, 06:01 PM   #6 (permalink)
New Member
 
Join Date: Aug 2010
Location: New Jersey
Posts: 12
 
Device(s): HTC Inspire 4G
Thanks: 0
Thanked 0 Times in 0 Posts
Send a message via AIM to JerseyScottie
Default

bump for 50% issue
JerseyScottie is offline  
Reply With Quote
Old September 22nd, 2010, 06:03 PM   #7 (permalink)
Senior Member
 
Join Date: Sep 2010
Location: NY
Posts: 764
 
Device(s): AT&T SGS2 i777
Thanks: 32
Thanked 107 Times in 90 Posts
Default

i have the same issue. i was rooted but I unrooted via odin one-click (which did a complete reset of the phone)...still fails during install.\

wtf
nyydynasty is offline  
Reply With Quote
Old September 22nd, 2010, 06:09 PM   #8 (permalink)
mui
Junior Member
 
Join Date: Sep 2010
Posts: 24
 
Device(s):
Thanks: 0
Thanked 1 Time in 1 Post
Default

Quote:
Originally Posted by nyydynasty View Post
i have the same issue. i was rooted but I unrooted via odin one-click (which did a complete reset of the phone)...still fails during install.\

wtf
I've seen similar problems in other forums. Apparently, the 1-click odin restore is not a real stock restore. So, for those that are thinking about it, don't use that for now.
mui is offline  
Reply With Quote
Old September 22nd, 2010, 06:54 PM   #9 (permalink)
New Member
 
Join Date: Aug 2010
Location: New Jersey
Posts: 12
 
Device(s): HTC Inspire 4G
Thanks: 0
Thanked 0 Times in 0 Posts
Send a message via AIM to JerseyScottie
Default

ok so i just did a master clear on my phone and still the update fails..what gives
JerseyScottie is offline  
Reply With Quote
Old September 22nd, 2010, 06:54 PM   #10 (permalink)
Junior Member
 
Join Date: Jul 2010
Posts: 54
 
Device(s):
Thanks: 3
Thanked 2 Times in 2 Posts
Default

Mine said the update was not completed. So I went back into settings and software update and now I have to wait another 24 hours.

My phone is just rooted, I don't have OCLF or anything else.
malibu_rapper is offline  
Reply With Quote
Sponsors
Old September 22nd, 2010, 07:00 PM   #11 (permalink)
Member
 
Join Date: Jun 2010
Posts: 127
 
Device(s): T-MO G2x, T-MO Nexus S
Thanks: 22
Thanked 5 Times in 4 Posts
Default

Quote:
Originally Posted by mui View Post
I've seen similar problems in other forums. Apparently, the 1-click odin restore is not a real stock restore. So, for those that are thinking about it, don't use that for now.
i did use the odin stock restore a month ago, wonder if other people failing have used this before, maybe that is it!!! but what would be the fix?
pinbak is offline  
Reply With Quote
Old September 22nd, 2010, 07:58 PM   #12 (permalink)
Senior Member
 
sremick's Avatar
 
Join Date: Jun 2010
Location: USA
Posts: 2,520
 
Device(s): Samsung Captivate
Thanks: 75
Thanked 351 Times in 258 Posts
Default

In the same way the lagfix "uninstalls" aren't really uninstalls, it does not surprise me that the Odin restore doesn't actually return the phone to the way it was at stock.

One unknown stranger says something on a forum, 100 people repeat it, and suddenly it becomes assumed truth. Meanwhile no one ever actually tried putting it to a real test. Well, this is the first test... and now the people who ignored the warnings are learning a painful lesson.

These OTA updates involve checks that look for numerous things to be in an expected way. Things that aren't supposed to change. When you start rooting, lag fixing, and otherwise dicking around with stuff that shouldn't be changed, you forfeit any OTA update cleanly applying in the future.

This is one of the reasons I'm strongly against the constant repeated suggestions of rooting, lagfixing, overclocking, etc to every unsuspecting newbie who enters the forum. These suggestions never come with a disclaimer of the risks.
__________________
Questions about the Samsung Captivate? Check out: http://www.capfaq.com/
Nintendo-friendly gaming forum: http://www.ninstation.com/
If myself or CapFAQ.com has been helpful to you, please use the [Thanks] button
DropBox: Free online storage for Android and your PC. Click here for extra space free.
"Your" isn't the same as "You're". Learn the difference.
sremick is offline  
Reply With Quote
Old September 22nd, 2010, 08:01 PM   #13 (permalink)
New Member
 
Join Date: Sep 2010
Posts: 8
 
Device(s):
Thanks: 0
Thanked 0 Times in 0 Posts
Default

Just updated my phone while it was still rooted + ryans oclf. i simply went to settings and clicked on "Check for software updates" and it did the rest. Some noticeable differences is my phone is much more smoother and the gps is a lot more accurate than before
irungood is offline  
Reply With Quote
Old September 22nd, 2010, 08:06 PM   #14 (permalink)
Junior Member
 
Join Date: Jul 2010
Posts: 51
 
Device(s):
Thanks: 11
Thanked 32 Times in 5 Posts
Default

Quote:
Originally Posted by sremick View Post
In the same way the lagfix "uninstalls" aren't really uninstalls, it does not surprise me that the Odin restore doesn't actually return the phone to the way it was at stock.

One unknown stranger says something on a forum, 100 people repeat it, and suddenly it becomes assumed truth. Meanwhile no one ever actually tried putting it to a real test. Well, this is the first test... and now the people who ignored the warnings are learning a painful lesson.

These OTA updates involve checks that look for numerous things to be in an expected way. Things that aren't supposed to change. When you start rooting, lag fixing, and otherwise dicking around with stuff that shouldn't be changed, you forfeit any OTA update cleanly applying in the future.

This is one of the reasons I'm strongly against the constant repeated suggestions of rooting, lagfixing, overclocking, etc to every unsuspecting newbie who enters the forum. These suggestions never come with a disclaimer of the risks.
You don't even know that any of things are the reason the update is failing. You are just one unknown stranger saying something in a forum.
topshelf95 is offline  
Reply With Quote
Old September 22nd, 2010, 09:01 PM   #15 (permalink)
New Member
 
Join Date: Jul 2010
Posts: 11
 
Device(s):
Thanks: 0
Thanked 1 Time in 1 Post
Default

I am having the same getting to 50% and then failing issue and I called AT&T who then told me to call Samsung, who then told me to call AT&T (after trying to tell me that this update was to froyo....), who then told me to call samsung, who then hung up on me, then called at&t and they are calling samsung for me on my behalf because I am tired of dealing with samsung's horrible support.

I am sure I am going to get flamed for this, but for as much as I HATE apple and the iphone never had this kind of issue updating the phone. Even if it were jailbroken...

If I get anything of use I will update the forum.
berdo is offline  
Reply With Quote
Old September 22nd, 2010, 09:16 PM   #16 (permalink)
New Member
 
Join Date: Jul 2010
Posts: 11
 
Device(s):
Thanks: 0
Thanked 1 Time in 1 Post
Default

Well take this for what it is, AT&T called me back and said that the 50% issue is a known bug with the firmware update that Samsung is aware of and is working on. They told me to wait a few days and try again. Personally, not buying it but I guess we will see.
berdo is offline  
Reply With Quote
Old September 22nd, 2010, 09:38 PM   #17 (permalink)
Junior Member
 
Miss Roxy's Avatar
 
Join Date: Aug 2010
Location: Irvine, California
Posts: 52
 
Device(s): Samsung Captivate
Thanks: 3
Thanked 12 Times in 7 Posts
Default

So anyone else having the "No Firmware" issue? I tried to update twice and it failed both times ( first time the update goes to 100%, yet it says it failed. second time it stays at 0%, then phone rebooted and said the update failed ), and now I can't even get into the "Software Update" option. And now whenever i restart the phone it always says "Did not update".

I think my phone is kinda screwed up. It says "JH7" in the "About Phone" part but it seems incomplete... no quickoffice.
__________________
[ Xbl - Snuggly Kitty | Psn - KireiTenshi | Steam - AlluringAngel ]
[ Setup - Alienware M15x | Astro A40 Headset | Razer Diamondback 3G ]
Samsung Captivate ( Current Phone )
[ Rooted | Cognition 2.2 | Launcher Pro Plus ]

Miss Roxy is offline  
Reply With Quote
Old September 22nd, 2010, 10:10 PM   #18 (permalink)
Junior Member
 
Join Date: Aug 2010
Location: Ramona,Calif
Posts: 79
 
Device(s): (R.I.P Samsung Captivate)Tmobile My Touch 4G
Thanks: 2
Thanked 2 Times in 2 Posts
Default Fail fail fail

Tried to update mine about 45 mins ago received mesg that it failed try again in 24 hrs
DroidThunder is offline  
Reply With Quote
Old September 22nd, 2010, 10:23 PM   #19 (permalink)
Member
 
socalrailroader's Avatar
 
Join Date: Jan 2010
Location: Redwood Valley, Northwestern California (Mendocino County)/BUT Covina, SoCal Born&Raised
Posts: 156
 
Device(s): HTC Inspire 4G,Samsung Droid Charge,Viewsonic gTablet
Thanks: 11
Thanked 15 Times in 15 Posts
Default

It worked fine for me, and my GPS is much improved, sorry for those having issues
socalrailroader is offline  
Reply With Quote
Old September 22nd, 2010, 11:34 PM   #20 (permalink)
New Member
 
Join Date: Aug 2010
Posts: 13
 
Device(s):
Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by Miss Roxy View Post
So anyone else having the "No Firmware" issue? I tried to update twice and it failed both times ( first time the update goes to 100%, yet it says it failed. second time it stays at 0%, then phone rebooted and said the update failed ), and now I can't even get into the "Software Update" option. And now whenever i restart the phone it always says "Did not update".

I think my phone is kinda screwed up. It says "JH7" in the "About Phone" part but it seems incomplete... no quickoffice.
same exace thing happend to me i also dont have quickoffice
Sheon is offline  
Reply With Quote
Sponsors
Old September 22nd, 2010, 11:57 PM   #21 (permalink)
Junior Member
 
Join Date: Jul 2010
Posts: 20
 
Device(s): Samsung Galaxy SII Epic 4G Touch
Thanks: 11
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by Sheon View Post
same exace thing happend to me i also dont have quickoffice
same exact thing here also except I already had quickoffice, and now I can't set my date manually into october as the phone keeps changing it back (no check mark in auto)
tman42 is offline  
Last edited by tman42; September 23rd, 2010 at 12:47 AM.
Reply With Quote
Old September 23rd, 2010, 09:42 AM   #22 (permalink)
New Member
 
Join Date: Jul 2010
Posts: 11
 
Device(s):
Thanks: 0
Thanked 1 Time in 1 Post
Default a "fix" for me

I am in the same boat as the few who get to 50% and then get "Update is Failed" - wonderful engrish btw. Anyway, I did some looking over at XDA and found this forum:

I897UCJH7 - OTA System, Kernel, Modem - Clockwork Flashable - Rooted - xda-developers

If you download the zip file and install it using ROM Manager (can get from the app store) it works like a charm. Quickoffice was installed and while using the wireless network locks on to maps much faster I am still not able to make a lock with aGPS. I am in my office at the moment so that could have something to do with it. Anyway, this may help to all of you who had the same issue I did.
berdo is offline  
Reply With Quote
The Following User Says Thank You to berdo For This Useful Post:
kegobeer (October 1st, 2010)
Old September 24th, 2010, 03:41 AM   #23 (permalink)
New Member
 
Join Date: Sep 2010
Posts: 1
 
Device(s):
Thanks: 0
Thanked 0 Times in 0 Posts
Default Success

On a rooted captivate I had the same problem - loaded update and it failed. Did a master reset and it still failed. I was finally able to get the update to take after I restored the firmware with a backup that I did with ROM Manager prior to removing ATT bloat software. After I did the restore, I did a master reset and then ran the update and it worked! The phone was still rooted during the successful update.

So in a nutshell, I believe what failed the update (originally) was the removal of the default ATT and Samsung apps. After I restored those Apps and did a reset the update worked.
davevvv is offline  
Reply With Quote
Old September 25th, 2010, 12:07 PM   #24 (permalink)
Member
 
Join Date: Aug 2010
Posts: 296
 
Device(s):
Thanks: 5
Thanked 27 Times in 20 Posts
Default

I have the same problem, fails at 50%.
I think the issue might be that Odin restore doesn't restore it to true stock, like someone already mentioned.
I never removed ATT bloatware and i have the same issue. I've only installed leaked ROMs, like JH2, JH3 and JH7.
George0211 is offline  
Reply With Quote
Old September 26th, 2010, 09:36 AM   #25 (permalink)
New Member
 
Nimgee's Avatar
 
Join Date: Aug 2010
Posts: 6
 
Device(s): Galaxy S (Captivate on AT&T)
Thanks: 1
Thanked 3 Times in 1 Post
Default No firmware

Check below link out. These folks are probably not rooted or they would say so, I think.


Re: "No Firmware" - Message after failed update / ... - AT&T Wireless Community
Nimgee is offline  
Reply With Quote
Old September 26th, 2010, 09:51 AM   #26 (permalink)
Member
 
Join Date: Aug 2010
Posts: 296
 
Device(s):
Thanks: 5
Thanked 27 Times in 20 Posts
Default

Quote:
Originally Posted by Nimgee View Post
Check below link out. These folks are probably not rooted or they would say so, I think.


Re: "No Firmware" - Message after failed update / ... - AT&T Wireless Community
This link doesnt answer anything.
George0211 is offline  
Reply With Quote
Old November 15th, 2010, 04:33 PM   #27 (permalink)
Member
 
Join Date: Jun 2010
Posts: 198
 
Device(s): Samsung Galaxy S II i9100
Thanks: 24
Thanked 26 Times in 24 Posts
Default

So I did some digging around and found a way to get the update installed (even after lag fix, Odin, etc.) I was having the same problem as you all (it would get to 50%, then fail).

Found this here (CapFaq.com):
How do I get the update?

The update is being gradually pushed out to phones over the air (OTA). You will receive a notification on your phone that there's an update available. Keep in mind the update is about 12MB and so it will take a while to download.

It is also possible to use the new "Kies Mini" tool to update your phone. This method is worth trying if you're having trouble updating over the air. You can download Kies Mini here. Notes for using Kies Mini:
Your phone must be using Touchwiz. If you're using LauncherPro, ADW or some other launcher, set the default back to "twlauncher" temporarily for the purpose of updating. You can always set it back. Home Switcher makes this easy.
Your USB must be set to "Debug mode". Menu -> Settings -> Application -> Development -> USB Debugging


Using Kies Mini (and after uninstalling the lag fix), I was able to get the update.
LukeOlson is offline  
Reply With Quote
Reply

Samsung Captivate
Current Rating:
Rate this Phone:

 The Samsung Captivate is AT&T's version of the Samsung Galaxy S, marking Samsung's first strong push into high-end Android territory. The manufacturer simultaneously launched the Galaxy S on every major American carrier, each reta... Read More


Bookmarks


Go Back   Android Forums > Android Phones > Samsung Captivate > Captivate - Support and Troubleshooting User CP
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


Similar Threads
Thread Thread Starter Forum Replies Last Post
Update failed AGAIN and AGAIN!! HELP PLZ Gride250 Droid X - All Things Root 7 December 19th, 2010 03:43 PM
Please Help! Failed the update, Failed sbf! droid507 Droid X - All Things Root 27 December 18th, 2010 02:42 PM
Update failed and can't sbf Napalm Droid X - All Things Root 19 December 17th, 2010 04:05 PM
Failed To Update To 2.2 bumpylemon Droid X - Support and Troubleshooting 1 September 22nd, 2010 02:56 PM
Support Update Failed 2.1 united1811 T-Mobile Pulse 5 August 23rd, 2010 04:54 AM



All times are GMT -5. The time now is 07:16 AM.
Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2012, vBulletin Solutions, Inc.
Custom vBulletin Skins by: Relivo