Go Back   Android Forums > Android Phones > Samsung Captivate > Captivate - Support and Troubleshooting

Get excited for the Samsung Galaxy S5! Find everything you need and discuss it in our Galaxy S5 Forum!

test: Reply
 
LinkBack Thread Tools
Old October 13th, 2010, 01:50 PM   #1 (permalink)
Junior Member
Thread Author (OP)
 
Join Date: Oct 2010
Location: Indiana, U.S.A.
Posts: 52
 
Device(s): Samsung Galaxy S Captivate, Motorola Atrix 4G, Samsung Galaxy SII AT&T (i777).
Carrier: Not Provided

Thanks: 7
Thanked 2 Times in 2 Posts
Question new Captivate Questions

Hi, I have a new Captivate; It's the first android phone I've ever had, though I've wanted one for a while. It's amazing, but I have a couple of questions.

One: My phone heats up during normal usage. It's not plugged in, but after roughly 3 minutes of Android Market surfing, it gets almost too hot to touch. THen it takes like ten minutes too cool off. I've been laying it on a cooling pad my laptop uses when at home. Is this a problem? Is there any way to fix this?
Two: It's running the 2.1 system, but i know 2.2 is coming out. How do i upgrade to 2.2? Will it be in a system update? Or will I have to download it?
Three: When I talk on speakerphone, the mic stops picking up my voice after about 5 minutes. I was talking to my girlfriend and suddenly she couldn't hear me. It's not her phone (Samsung FLIGHT) because mine has done this to other people on calls. If I take it off speaker and reactivate speaker immediately it fixes it. What's the deal?

chrisphoenix7 is offline  
Reply With Quote
sponsored links
Old October 13th, 2010, 02:20 PM   #2 (permalink)
Member
 
Join Date: Aug 2010
Location: Central Florida
Posts: 186
 
Device(s): HTC One
Carrier: Not Provided

Thanks: 6
Thanked 27 Times in 21 Posts
Default

1. Warm is ok too hot to touch? Nope, not good
2. You will download it via settings>software update when it becomes available
3. Not sure whats going on there but with the other issue (heat) along with this.... a new phone might be the wisest thing. At least that is my opinion but others might have better advice for you

Welcome Aboard by the way

Note: My phone gets warm but its nothing major. Its not even something I really notice.

Idle mine is @ 34 celsius
after a 10 min call it was @ 39-40
Boldt is offline  
Last edited by Boldt; October 14th, 2010 at 12:38 AM.
Reply With Quote
Old October 13th, 2010, 02:23 PM   #3 (permalink)
Junior Member
Thread Author (OP)
 
Join Date: Oct 2010
Location: Indiana, U.S.A.
Posts: 52
 
Device(s): Samsung Galaxy S Captivate, Motorola Atrix 4G, Samsung Galaxy SII AT&T (i777).
Carrier: Not Provided

Thanks: 7
Thanked 2 Times in 2 Posts
Default

Thank you!

Well, it's not too hot to touch, but it does make my hand sweat. I tend to exaggerate. But the other thing.... That's literal. It's every 5 minutes. But it doesn't do it if it's up to my ear....
chrisphoenix7 is offline  
Last edited by chrisphoenix7; October 14th, 2010 at 11:47 AM.
Reply With Quote
Old October 13th, 2010, 02:37 PM   #4 (permalink)
Senior Member
 
Join Date: Sep 2010
Location: NY
Posts: 802
 
Device(s): AT&T SGS2 i777
Carrier: Not Provided

Thanks: 33
Thanked 114 Times in 96 Posts
Default

1) dont think it shouldn't get warm at all, IMO. My phone doesnt get warm when playing with it. If I'm on the phone, okay, it might be warm but from normal use, my phone stays cool all the time.

2) when any updates are released, you can go to the software updates in the menu and check for updates.

3) i would say you have a defective phone. go back to the store or call AT&T for this issue and the heat issue as well. Both is not normal, IMO.
nyydynasty is offline  
Reply With Quote
Old October 15th, 2010, 09:24 AM   #5 (permalink)
Junior Member
Thread Author (OP)
 
Join Date: Oct 2010
Location: Indiana, U.S.A.
Posts: 52
 
Device(s): Samsung Galaxy S Captivate, Motorola Atrix 4G, Samsung Galaxy SII AT&T (i777).
Carrier: Not Provided

Thanks: 7
Thanked 2 Times in 2 Posts
Default

Ok, I got the mic to work. Noise reduction was on, when I turned it off, I took a one-hour call and it never turned off. I also got an app for the heat issue. Highest it ever read: after 10 minutes of android market and NOTHING ELSE, it read 54 degrees celsius. I couldn't hold it. The screen literally burned my fingertip; it looks like a sunburn. Serious problem, right? It does this when on internet, market, games or other apps, just about everything. Texting and calls don't do it; calls heat it a little bit, but everything else just continually burns it up. Should I return?
chrisphoenix7 is offline  
Reply With Quote
Old October 28th, 2010, 02:02 PM   #6 (permalink)
Junior Member
Thread Author (OP)
 
Join Date: Oct 2010
Location: Indiana, U.S.A.
Posts: 52
 
Device(s): Samsung Galaxy S Captivate, Motorola Atrix 4G, Samsung Galaxy SII AT&T (i777).
Carrier: Not Provided

Thanks: 7
Thanked 2 Times in 2 Posts
Default

Okay, replaced the battery and now it won't pass 47 degrees, even when using while charging.
chrisphoenix7 is offline  
Reply With Quote
Reply
Tags
2.1, 2.2, android, android market, captivate, froyo, heat, heating, heating up, overheats, problems, speakers


Go Back   Android Forums > Android Phones > Samsung Captivate > Captivate - Support and Troubleshooting
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -5. The time now is 08:44 PM.
Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.