October 18th, 2010, 06:41 PM
Thread Author (OP)
Join Date: Jun 2010
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Major problems with call quality - biggest=They can't hear me
Okay, I am not hating on this phone. But I am having serious problems right now and I wont lie; if I can't fix this with your help, I'm going to give Samsung one more chance by doing an exchange, and if my replacement has the same problems I'm abandoning ship (probably back to the Aria).
Right now, my biggest problem is that I can no longer use my phone as a phone. On Friday I factory reset my phone because all the crap I had on it was slowing it down to a crawl. The only call I made this weekend was to Time Warner and I thought their voice system sucked and the rep was rude, but now I'm thinking that I was experiencing my newest call quality problem.
Bottom line is, I can hear them fine, but they can't hear me. I can't find any settings that would mute or lower my microphone's volume.
Besides that, I have the following problems:
Huge delay. I was testing my phone with a coworker today and there's a 1 to 2 second delay between them talking and me hearing. I tried this with another cell phone and it seemed to be similar so maybe that's normal for cell phones?
Choppy: Of what I could hear coming through, the outbound quality was very bad and hard to understand.
I bought the phone on launch day and it's been "fine" every since. The Aria had better quality (crystal clear actually) and the Captivate was definitely a step down, but I don't use the phone part all that often to really care.
Could my microphone have suddenly quit or something? Is there a setting I may have accidentally changed? Any help would be EXTREMELY welcomed.
Samsung Captivate - Contacts: Jofaba @ .com/Flickr/Youtube & Jofabalive @ Y!/Aim/Hotmail