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Old July 8th, 2012, 09:01 AM   #1 (permalink)
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Question Replacing cracked screen....

So... I finally managed to spider web the screen on my Commando. They have new ones on Ebay for around $20. Here is the problem though, there are two different screens you can get. One as a side connector, and the other has a top connector. How do you know which one to get? Did this change at a certain point? Also, where would I get a tri wing bit to fit the screws on the Commando? Any tips and/or help would be greatly appreciated.

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Old July 13th, 2012, 12:50 PM   #2 (permalink)
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Yeah, you guys sure are a great help.
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Old July 13th, 2012, 01:11 PM   #3 (permalink)
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I googled three prong screw driver and found one. As far as the side or top connector.... I have no clue, I'd buy both or take apart the phone, then find out
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Old July 13th, 2012, 01:25 PM   #4 (permalink)
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its called a triwing screwdriver, aside from that, i woudnt know
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Old July 13th, 2012, 10:33 PM   #5 (permalink)
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People sure can have some attitude sometimes. The commando forum isn't the most popular and can be slow sometimes. No need to be rude just because you don't get an answer right away. Most people I bet wont have a broken screen and wouldn't know because there is no need for us to take our phone apart yet.
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Old July 14th, 2012, 08:12 AM   #6 (permalink)
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People sure can have some attitude sometimes. The commando forum isn't the most popular and can be slow sometimes. No need to be rude just because you don't get an answer right away. Most people I bet wont have a broken screen and wouldn't know because there is no need for us to take our phone apart yet.

First off, I posted this thread a week ago. Second, I have been on this forum long enough to know that there is no love for the Commando. No big deal. And finally, if these guys and gals around the boards cannot take a little sarcasm they would have said as much. So go put on your big girl panties and take a nap or whatever.
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Old July 14th, 2012, 11:21 AM   #7 (permalink)
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Honestly I'd say go get a new phone. It'll save you the heart ache lol
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Old July 14th, 2012, 04:55 PM   #8 (permalink)
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Honestly I'd say go get a new phone. It'll save you the heart ache lol
I am ordering a screen from ebay. They even sell the tri wing drivers. Hopefully I do not fudge it up. Whenever I get the screen and tools, I WILL take pictures of the entire process and post a tutorial for future users.
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Old July 14th, 2012, 05:08 PM   #9 (permalink)
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That would've been useful to me 5 months ago! Lol

Well I'm going to flash a different jelly bean ROM. And try a different kernel. My galaxy nexus is so cool....
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Old July 14th, 2012, 05:29 PM   #10 (permalink)
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Yeah, I get frustrated sometimes with this phone. Especially when I grab the Razr Maxx I bought for my wife. I rooted and debloated her phone right after ICS pushed. I have seen her go nearly three days without charging.......
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Old July 15th, 2012, 02:02 AM   #11 (permalink)
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Well I had to get it replaced twice under warranty for not being able to receive ota updates and whatnot. The last one, I bought used from eBay, had the random reboot problem. All of them seemed to have the problem of not being able to turn on when someone was calling, screen would stay dark, couldn't answer the call. Battery life was great with the Mugen battery. I was really trying hard to like the commando, but then when they pushed the unrootable update, it was over for me. That closed the door for any more advancements on the device, and all they did was push more bloat, not fix any bugs.
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Old July 28th, 2012, 11:32 PM   #12 (permalink)
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Has anyone replaced their screen/digitizer yet? Debating on buying the digitizer and trying to replace or paying the deductible for insurance. Any help is appreciated!
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Old July 30th, 2012, 09:22 AM   #13 (permalink)
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Can you wait? I have a friend with a cracked screen. Give me a week to get a new one and I will operate on it.
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Old July 30th, 2012, 10:41 PM   #14 (permalink)
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Can you wait? I have a friend with a cracked screen. Give me a week to get a new one and I will operate on it.
Please do. I got a small crack and the way I treat this screen I need it in top shape. Do lots of pictures. Thanks.
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Old August 26th, 2012, 07:41 PM   #15 (permalink)
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Ok I have done it I apologize I didn't take pictures, but I am open to helping answering any questions.
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Old August 26th, 2012, 10:17 PM   #16 (permalink)
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Ok I have done it I apologize I didn't take pictures, but I am open to helping answering any questions.
List the basic process.
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Old October 20th, 2012, 04:51 PM   #17 (permalink)
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Originally Posted by tsp_2177 View Post
People sure can have some attitude sometimes. The commando forum isn't the most popular and can be slow sometimes. No need to be rude just because you don't get an answer right away. Most people I bet wont have a broken screen and wouldn't know because there is no need for us to take our phone apart yet.

You could not be more wrong. The screen on the Commando breaks VERY easily. I barely dropped mine and the screen is shattered. Touch still works.

Most people that have owned this phone for any length of time, and do any sort of work like construction, will find their screen breaks easily.

I agree with the original poster.

The Casio Commando is a MAJOR LEMON and is not a tough phone at all. RIP OFF!
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Old October 20th, 2012, 04:53 PM   #18 (permalink)
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Honestly I'd say go get a new phone. It'll save you the heart ache lol

Well hey there Mr Richy Rich, can you send me the money for a new phone? Without waiting another year and a half for the upgrade, it is several hundred dollars. Guess you must be doing a lot better under this economy than the rest of us.
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Old October 20th, 2012, 04:56 PM   #19 (permalink)
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I am ordering a screen from ebay. They even sell the tri wing drivers. Hopefully I do not fudge it up. Whenever I get the screen and tools, I WILL take pictures of the entire process and post a tutorial for future users.
Did you ever get your screen working? Ive managed to crack my screen all to .... however, the phone does still work, and the touch works. It looks cracked all over though. I would like to buy and replace my screen too if it is possible and not too complicated. I would love to see how you did it. Thanks.
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Old October 21st, 2012, 01:21 PM   #20 (permalink)
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Yeah I guess I just read it wrong. Real hard to tell peoples moods over text lol but I completely agree with you on it being a lemon. mine got to where no matter how many times you would do a factory reset it would still glitch. So my wife used her upgrade and got the new phone (bleh) and I got her DROID 3. Which is kind of a lemon. But at least it has root and roms so that I can at least do something about it lol. Heck I even have jelly bean on this thing. Just no camera, but it takes like 30 seconds now to switch roms with SS3 so that's not even a problem anymore.
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Old October 21st, 2012, 07:07 PM   #21 (permalink)
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Did you ever get your screen working? Ive managed to crack my screen all to .... however, the phone does still work, and the touch works. It looks cracked all over though. I would like to buy and replace my screen too if it is possible and not too complicated. I would love to see how you did it. Thanks.

I ended up breaking it even worse. Hopefully this new version of a the Commando coming out will be a vast improvement.
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Old October 28th, 2012, 09:43 PM   #22 (permalink)
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Ok I have done it I apologize I didn't take pictures, but I am open to helping answering any questions.
Was it a basic repair? Any special precautions I should take note of?
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Old October 31st, 2012, 03:00 PM   #23 (permalink)
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Haven't forgotten about you guys. Just waiting on the parts to come in
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Old November 6th, 2012, 09:13 PM   #24 (permalink)
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I will be interested to see how you do with this. My phone is in pieces on my dining room table (figure 1). I would go ahead and buy the screen to do this and wrap it up, EXCEPT for one thing... when I was taking apart the phone, two weird shaped metal pieces (figure 2) just fell out from inside. I don't know where they go because I never saw them in their proper place to begin with. I don't want to spend the money on a screen, spend two more hours putting it together, and have it not work.

Ok, I guess it doesn't like me uploading photos because I haven't posted enough yet...
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Old November 30th, 2012, 10:36 PM   #25 (permalink)
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I am currently in the same process as you are and in the same stage as you. Just like you , two tiny little silver pieces of metal fell out when I separated the the motherboard and screen from the outer shell. Plus a tiny little square black peice of plastic??? I'm in the process of trying to figure out where the heck they go!
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Old November 30th, 2012, 10:47 PM   #26 (permalink)
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The process so far is a very simple one. take the four screws off the front and the four off the back. Snap the four pieces off the front and back that were held on by those screws. Take the gray buttons off the side by prying them off. There will be two more Tri-wing screws on each of the sides of the phone. Take those out then separate the internals of the phone from the outer casing. You will see little slots to help pry them apart. ( randomly two tiny silver pieces of metal will fall out. and maybe a little black piece of plastic. lol.) then unconnect the flash for the camera and unhook the digitizer. ( I don't know why, but it connects under the phones flash. . . .) Then take the shattered digitizer off by prying it off the top. But be careeeeeful, because the LCD sure is closeee to the digitizer. NOWW. . . if someone can figure out where those two pieces of metal go we can put it back togetherr. (:
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Old November 30th, 2012, 10:58 PM   #27 (permalink)
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Did you document the breakdown? Pictures?
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Old November 30th, 2012, 11:04 PM   #28 (permalink)
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Yessss of coursee. Wasn't going to upload them until I can figure out where these peices of metal go. I think it might have something to do with the charging port area on the outer casing part. maybe.
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Old December 1st, 2012, 11:01 AM   #29 (permalink)
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I got as far as I could without a three prong screwdriver - the outer case. I don't remember any metal parts there.
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Old December 2nd, 2012, 04:56 PM   #30 (permalink)
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I didnt feel like ordering a 3 prong screwdriver so I just took them out with a pocket knife. haha. But yea, when you take the screen out of the outer casing of the phone two pieces of metal fall out. I will upload pics of the pieces of metal and what I mean in just a few minutes.
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Old December 2nd, 2012, 06:18 PM   #31 (permalink)
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I don't doubt people have had problems with screen cracking, but.....

Mine has survived serious abuse, even being run over by both wheels of a car when I dropped it face up on a busy street.
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Old December 8th, 2012, 07:52 PM   #32 (permalink)
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I cracked my screen AGAIN!! WTF is up with this supposedly ruggedized device that shatters from a three foot drop?!?!?! What a POS!!!
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Old December 15th, 2012, 06:52 PM   #33 (permalink)
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I found this on Youtube.......

Casio Commando Screen Replacement Part 1 - YouTube

Casio Commando Screen Replacement Part 2 - YouTube
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Old January 9th, 2013, 02:00 PM   #34 (permalink)
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Has anyone noticed that a Chinese aftermarket screen replacement is around $16.00, and in contrast an official Verizon screen replacement by Casio is $218.00. The official part costs more than I paid for the phone. So, looking at the Chinese knockoff, I wonder if it will work as well, if the touch sensitivity is as precise. I suspect that the Chinese part is probably in patent violation. I've been using my Commando with several cracks all over the screen for a few months now. The phone functions fine. It is simply not easy looking through all the cracks and try to read any text. Possible, but unpleasant. For me the decision to try and replace the screen is somewhat difficult. I have a functional phone now, even though the screen is cracked all over. By ordering the Chinese aftermarket screen and trying to replace it, I risk the functionality of my phone if there is a mistake. I am considering buying a dead Casio Commando with another problem so I can harvest the screen of it, and have a genuine Casio screen as another option but still feel the repair process is somewhat intimidating. I am intimidated by the process and I used to build ham radio kits.
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Old February 18th, 2013, 08:21 AM   #35 (permalink)
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those 2 little metal pieces,1 goes on the left side,and the other on the right side.They slip into the frame,on the bottom of the rail.
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Old February 18th, 2013, 08:31 AM   #36 (permalink)
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Well I bought a screen and went through the head ache of taking it completely apart,only to find that now the sensitiveity isn't there.It will not work now.I thought maybe I did something wrong,so I took it apart again,and still doesn't work.I think maybe I should have bought the lcd and digitizer together so they'er fused together.
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Old February 18th, 2013, 07:03 PM   #37 (permalink)
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I finally had mine fixed. It cost me $50 plus $3 to ship it to the guy. That includes the parts, labor, and a short warranty just to make sure the part is not a lemon. It also includes return shipping. Overall, that is not a bad deal.
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Old February 19th, 2013, 12:28 PM   #38 (permalink)
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Where did you have it done? I'll send mine there also.
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Old February 22nd, 2013, 08:53 AM   #39 (permalink)
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Default Affordable screen repair service for Commando

Hey folks, I wanted to let the few remaining Commando owners know that I found a cheap and reliable place that will fix our broken screens. Garrett Pohl at Wolf Wireless is "Da Man". For $50 he will replace your digitizer and mail the phone back to you. He is a student, a cell phone service tech, and a firefighter. So give him a a couple days to get the phone fixed and shipped out. Here is his direct email address. Just make sure to put Casio Commando Repair in the subject of the email, and he will get back to you asap.

garrettallen09@hotmail.com

Good day.......
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Old February 23rd, 2013, 10:30 AM   #40 (permalink)
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I've merged the "Affordable screen repair...." post into this thread, as newcomers are likely to find it first via the search function. It makes sense to have all the info in one place.
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Old February 23rd, 2013, 11:29 AM   #41 (permalink)
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I respectfully disagree. I started the new thread so people would not have to go through this entire thread to find the answer they are looking. The new thread was about a service being offered, and not a do it yourself thread. But you're the boss, so whatever.
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Old April 11th, 2013, 10:49 AM   #42 (permalink)
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We bought this phone for our son after watching the video where it claims be to rugged and far from fragile. Wish I'd known that the screen could crack so easily. He hasn't even had it six moth. The phone fell out of the side pocket of his cargo pants...he's only five feet tall so it only fell a couple of feet and smashed the screen. Can't even see through screens because of all the cracks. Very disappointed.
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Old April 11th, 2013, 08:32 PM   #43 (permalink)
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We bought this phone for our son after watching the video where it claims be to rugged and far from fragile. Wish I'd known that the screen could crack so easily. He hasn't even had it six moth. The phone fell out of the side pocket of his cargo pants...he's only five feet tall so it only fell a couple of feet and smashed the screen. Can't even see through screens because of all the cracks. Very disappointed.
Welcome to the AndroidForums, AndroidLoyal.

If you're interested in getting the screen replaced or doing it yourself, here's a YouTube video that shows someone doing it:



(note, the above is only part 1 ).

Don't have any idea what the screen replacement costs, but thought this might help you out.

Cheers and thanks for signing-up with us here at AF.

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Last edited by scary alien; April 11th, 2013 at 08:35 PM.
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Old April 12th, 2013, 05:18 AM   #44 (permalink)
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buy the screen and digitizer together should work fine. if not you will see a few post in this thread where you can send it out for 50 dollars or so hope that helps.
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scary alien (April 12th, 2013)
Old April 16th, 2013, 03:00 PM   #45 (permalink)
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( randomly two tiny silver pieces of metal will fall out. and maybe a little black piece of plastic. lol.) . . . if someone can figure out where those two pieces of metal go we can put it back togetherr. (:
I was able to, I can show you guys a picture on where they should go. Also I have taken 5 different devices apart at least once each some up to 3 so I can help anyone in taking it apart. For example, for the security (triwing) screws you can use a .5 size flathead and turn the device, and the screws come out.
Maybe if I have time I will make a video of it along with my one on how to root and make recoverable from a system wipe.
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scary alien (April 16th, 2013)
Old May 4th, 2013, 12:02 PM   #46 (permalink)
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First, let me say that I really like my Commando and I don't see why so many people here don't like it. It is built like a tank and not a skinny, slippery piece of plastic. I've taken a dozen of these phones apart so I know.
The screen will break. Its made of glass and if you run over it with your car or drop it from the roller coaster at Six Flags it will break.

Replacing the digitizer is not difficult but it is very tedious and fussy work. In addition, half of those screens on ebay are defective, even the OEM versions. That's why they are $20, or even less if you order them from China.The cheap tri-wing screwdriver with the red handle is not a good choice for this phone. The tip is too big and the handle to small to allow any torque. Get the Eclipse brand set with 4 sizes. You also need a good pry tool. Your fingernails will not be enough. The parts are held together really tight. I made a tool from a paint can lid opener. You could file down a kitchen knife as well.

The video on Youtube is great, but you don't have to take the phone apart as much as he does. The end trim pieces along with the red brackets and test plugs can be left in place. Once you remove the 4 screws on the edges the two haves will come apart.

At this point you have done the easy work. Next you have to get all the glass removed from the frame. On the inside of the glass there is a foam gasket that has to be removed very carefully and saved. Next,you have to remove all the glass. The adhesive gasket that holds the glass in place is rubbery and VERY tacky. You probably won't be able to save most of that gasket. Heating it will help. Be careful! There is also a reflective strip at the bottom of the screen that lights up the front buttons. Replacing that adhesive gasket is another pain. The new digitizers usually don't come with that gasket. You can buy a roll of it on ebay or make your own from the black Scotch double sided heavy duty exterior mounting tape. Its a little thicker than the original but it works.

Now, the easier way is to just buy a broken phone on ebay for $50 and take out the entire digitizer unit with frame and speakers and pop it on your old phone. Use a microfiber cloth to clean the inside of the digitizer and the LCD. This process takes about an hour and works 99% of the time. The other method takes about 3 hours and is about 50% successful.

Hope this helps!
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scary alien (May 4th, 2013)
Old May 4th, 2013, 12:17 PM   #47 (permalink)
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While I doubt it will stand up every time, mine was run over by a mini van....both wheels. It fell out of my holster and landed face up. Just a few dings in the plastic back and camera bezel from being ground into pavement. The van was doing about 15mph and never slowed down.

But yes....anyone who thinks the screen wont break is a fool.
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Old May 26th, 2013, 06:30 AM   #48 (permalink)
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I don't know if I told everyone. I ordered the screen from a company that sales through Amazon. They got wiped out by Sandy and refunded my cash.

But I do have a perfectly good commando I could part with for a decent price.
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